mchristofaro

Q: Why are my apps "bleeding" onto one another?

It happens when I have larger programs running. Fan is constantly on, battery starts draining, and I have to close out of apps to get them to look normal again. See image attached.

 

I have a white Macbook 13 2008 upgraded to 4GB RAM, and most of the HD is empty...

Screen Shot 2016-06-09 at 4.45.17 PM.png

MacBook, Mac OS X (10.7.3)

Posted on Jun 9, 2016 2:09 PM

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Q: Why are my apps "bleeding" onto one another?

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  • Helpful answers

  • by Mike Sombrio,Helpful

    Mike Sombrio Mike Sombrio Jun 9, 2016 4:48 PM in response to mchristofaro
    Level 6 (17,194 points)
    Apple Watch
    Jun 9, 2016 4:48 PM in response to mchristofaro

    Reset the SMC Reset the System Management Controller (SMC) on your Mac - Apple Support

    and NVRAM How to Reset NVRAM on your Mac - Apple Support

    Try booting into Safe Mode and see if the problem persists Try safe mode if your Mac doesn't finish starting up - Apple Support

    Run and post an EtreCheck report please http://etrecheck.com/

    EtreCheck won't show it but it's possible your GPU is failing.

  • by mchristofaro,

    mchristofaro mchristofaro Jun 9, 2016 4:47 PM in response to Mike Sombrio
    Level 1 (4 points)
    Notebooks
    Jun 9, 2016 4:47 PM in response to Mike Sombrio

    Mike,

     

    Thanks for the quick reply. The problem is still happening, though. When I run EtreCheck, does it matter which problem I choose before running it?

     

    Thanks,

     

    Matt

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Jun 9, 2016 6:59 PM in response to mchristofaro
    Level 6 (17,194 points)
    Apple Watch
    Jun 9, 2016 6:59 PM in response to mchristofaro

    It doesn't matter, choose something you feel fits best. Did you try the other things I suggested first?

  • by mchristofaro,

    mchristofaro mchristofaro Jun 10, 2016 5:29 AM in response to Mike Sombrio
    Level 1 (4 points)
    Notebooks
    Jun 10, 2016 5:29 AM in response to Mike Sombrio

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-09 19:52:21

    Download EtreCheck from https://etrecheck.com

    Runtime 1:14

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Other problem

     

    Hardware Information:

        MacBook (13-inch, Early 2008)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook - model: MacBook4,1

        1 2.1 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 1329

     

    Video Information:

        GMA X3100 - VRAM: 144 MB

            Color LCD 1280 x 800

     

    System Software:

        OS X Lion 10.7.3 (11D50) - Time since boot: less than an hour

     

    Disk Information:

        FUJITSU MHY2120BH disk0 : (120.03 GB) (Rotational)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            HD YOOOOO (disk0s2) / : 119.17 GB (76.78 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Micron Built-in iSight

        Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Kernel Extensions:

            /Library/Application Support/MacKeeper/AntiVirus.app

        [not loaded]    net.kromtech.kext.AVKauth (2.3.9 - SDK 10.10 - 2015-08-17) [Support]

        [not loaded]    net.kromtech.kext.Firewall (2.3.9 - SDK 10.10 - 2015-08-17) [Support]

     

    System Launch Agents:

        [not loaded]    5 Apple tasks

        [loaded]    109 Apple tasks

        [running]    15 Apple tasks

     

    System Launch Daemons:

        [not loaded]    66 Apple tasks

        [loaded]    116 Apple tasks

        [running]    38 Apple tasks

     

    Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2016-05-23) [Support]

        [running]    com.rosettastone.rosettastonedaemon.plist (2012-11-28) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-05-09) [Support]

        [loaded]    com.apple.remotepairtool.plist

        [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2011-10-11) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2016-05-23) [Support]

        [running]    com.zeobit.MacKeeper.AntiVirus.plist (2012-02-26) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.ARM.[...].plist (2011-05-21) [Support]

        [loaded]    com.facebook.videochat.[redacted].plist (2014-08-12) [Support]

        [failed]    com.zeobit.MacKeeper.Helper.plist (2012-08-05) [Support]

     

    User Login Items:

        Flux    Application  (/Applications/Flux.app)

     

    Other Apps:

        [running]    [0x0-0x11011].com.google.Chrome

        [running]    [0x0-0x2d02d].com.etresoft.EtreCheck

        [running]    [0x0-0xd00d].org.herf.Flux

        [loaded]    331 Apple tasks

        [running]    126 Apple tasks

     

    Internet Plug-ins:

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version

        FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-16) [Support]

        QuickTime Plugin: 7.7.1 (2016-05-21)

        AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-05-12) [Support]

        Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-16) [Support]

        AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-05-12) [Support]

        SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-19) [Support]

        Google Earth Web Plug-in: 7.0 (2012-11-01) [Support]

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-23) [Support]

        MeetingJoinPlugin: Unknown - SDK 10.6 (2011-10-11) [Support]

        iPhotoPhotocast: 7.0 (2011-03-08)

     

    User internet Plug-ins:

        thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 (2016-06-05) [Support]

        tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 (2016-06-05) [Support]

        ETProLauncherPlugin: "1.0" - SDK 10.8 (2016-06-08) [Support]

     

    Safari Extensions:

        Avast Online Security - AVAST Software - http://www.avast.com (2015-03-05)

     

    3rd Party Preference Panes:

        Flash Player (2016-05-09) [Support]

        Java (2016-04-01) [Support]

     

    Time Machine:

        Time Machine information requires OS X 10.8 "Mountain Lion" or later.

     

    Top Processes by CPU:

             6%    WindowServer

             2%    Dock

             1%    fontd

             0%    ManagedClient

             0%    Flux

     

    Top Processes by Memory:

        537 MB    Google Chrome Helper(5)

        303 MB    AntiVirus

        152 MB    Google Chrome

        90 MB    DashboardClient

        66 MB    SystemUIServer

     

    Virtual Memory Information:

        1.23 GB    Free RAM

        2.77 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information:

        Jun 9, 2016, 07:32:52 PM    Self test - passed

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Jun 10, 2016 5:38 AM in response to mchristofaro
    Level 6 (17,194 points)
    Apple Watch
    Jun 10, 2016 5:38 AM in response to mchristofaro
  • by mchristofaro,

    mchristofaro mchristofaro Jun 10, 2016 5:42 AM in response to Mike Sombrio
    Level 1 (4 points)
    Notebooks
    Jun 10, 2016 5:42 AM in response to Mike Sombrio

    They've been uninstalled for over a month now...

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Jun 10, 2016 6:45 AM in response to mchristofaro
    Level 6 (17,194 points)
    Apple Watch
    Jun 10, 2016 6:45 AM in response to mchristofaro

    Then you didn't uninstall them correctly.

    running]    com.zeobit.MacKeeper.AntiVirus.plist (2012-02-26) [Support]


    Avast Online Security - AVAST Software - http://www.avast.com (2015-03-05)

  • by John Galt,

    John Galt John Galt Jun 10, 2016 8:26 AM in response to mchristofaro
    Level 8 (48,590 points)
    Mac OS X
    Jun 10, 2016 8:26 AM in response to mchristofaro

    It looks as though you're using the "e*trade" app. Does the same problem occur with all apps, or just that one?

     

    You were advised to try "safe mode" and run the app while in that mode. Does the same problem occur while in Safe Mode?

     

    At least two versions of the "MacKeeper" app appear to have been installed at one time. "Avast" is worthless garbage and arguably malware in itself. If you attempted to uninstall them, that attempt was ineffective. You may need to completely erase that Mac and reconfigure it to undo all the potential damage.

     

    If you want a Mac to work properly, non-Apple "anti-virus" and "cleaning" apps must be categorically avoided. "MacKeeper" is just one popular example. I doubt it is the cause of the problem you're experiencing though. In all likelihood, a hardware fault exists. The results of operating in "Safe Mode" will help support that hypothesis.

  • by mchristofaro,

    mchristofaro mchristofaro Jun 13, 2016 11:06 AM in response to John Galt
    Level 1 (4 points)
    Notebooks
    Jun 13, 2016 11:06 AM in response to John Galt

    I Googled how to completely uninstall Mackeeper and was able to find a few files that were still on my Mac and got rid of them. I wasn't able to find anything left of Avast. When I run the computer in safe mode, it doesn't seem to show the problem...

  • by John Galt,

    John Galt John Galt Jun 13, 2016 7:54 PM in response to mchristofaro
    Level 8 (48,590 points)
    Mac OS X
    Jun 13, 2016 7:54 PM in response to mchristofaro

    "Googling" in an attempt to find uninstallation instructions for specific programs will invariably result in advertisements for scam "one-click fix" products that will only bring more misery upon yourself. Or, halfwit instructions for DIY Mac brain surgery. That's the last thing you need. It's also a distressingly popular activity.

     

    In the case of "MacKeeper", quitting the app and then dragging its application icon to the Trash will remove all its components. As for "Avast", using its uninstallation utility will also remove it completely. Those procedures are provided in their instructions, and I have personally verified they work. Not all such garbage is as easily removed.

     

    If you did not follow those instructions, I cannot provide assurance those programs are not still adversely affecting your Mac, potentially contributing to the display corruption you're experiencing. That is the reason I wrote you may need to completely erase that Mac and reconfigure it to undo all the potential damage.

     

    As a rule I do not permit any modifications to the Mac operating systems I rely upon. If you are required to do that for whatever reason though, a plan to un-modify them is an essential prerequisite, so that the kind of problems you are encountering can be addressed. The easiest way to do that is Time Machine, which is what I use after attempting to duplicate other people's Mac problems.

     

    If you do not have a backup, create one now. Then, you'll have some options. The option most likely to be effective and take the least amount of your time and constant interaction would be to erase the Mac completely, followed by selective restoration of your essential documents and other files.

  • by mchristofaro,

    mchristofaro mchristofaro Jun 15, 2016 5:38 AM in response to John Galt
    Level 1 (4 points)
    Notebooks
    Jun 15, 2016 5:38 AM in response to John Galt

    Avast and Mackeeper seem to be completely gone now. Also, the latest iOS updates were crashing my Mac once it restarted, but I successfully installed them this time...How's it look now?

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-15 08:35:45

    Download EtreCheck from https://etrecheck.com

    Runtime 3:26

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Apps are crashing

     

    Hardware Information:

        MacBook (13-inch, Early 2008)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook - model: MacBook4,1

        1 2.1 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 1335

     

    Video Information:

        GMA X3100 - VRAM: 144 MB

            Color LCD 1280 x 800

            SyncMaster 1024 x 768 @ 60 Hz

     

    System Software:

        OS X Lion 10.7.5 (11G63) - Time since boot: less than an hour

     

    Disk Information:

        FUJITSU MHY2120BH disk0 : (120.03 GB) (Rotational)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            HD (disk0s2) /  [Startup]: 119.17 GB (10.77 GB free) (Low!)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Western Digital  External HDD     320.07 GB

            disk1s1 (disk1s1) <not mounted> : 210 MB

            External Drive (disk1s2) /Volumes/External Drive : 319.73 GB (94.17 GB free)

        Micron Built-in iSight

        Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    System Launch Agents:

        [not loaded]    6 Apple tasks

        [loaded]    113 Apple tasks

        [running]    13 Apple tasks

     

    System Launch Daemons:

        [not loaded]    61 Apple tasks

        [loaded]    126 Apple tasks

        [running]    38 Apple tasks

     

    Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2016-05-23) [Support]

        [running]    com.rosettastone.rosettastonedaemon.plist (2012-11-28) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-05-09) [Support]

        [loaded]    com.apple.remotepairtool.plist

        [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2011-10-11) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2016-05-23) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.ARM.[...].plist (2011-05-21) [Support]

        [loaded]    com.facebook.videochat.[redacted].plist (2014-08-12) [Support]

     

    User Login Items:

        Flux    Application  (/Applications/Flux.app)

     

    Other Apps:

        [running]    [0x0-0x15015].com.google.Chrome

        [running]    [0x0-0x36036].com.install4j.4285-0367-3118-9779.23

        [running]    [0x0-0x38038].com.etresoft.EtreCheck

        [loaded]    347 Apple tasks

        [running]    120 Apple tasks

     

    Internet Plug-ins:

        MeetingJoinPlugin: Unknown - SDK 10.6 (2011-10-11) [Support]

        Google Earth Web Plug-in: 7.0 (2012-11-01) [Support]

        AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-05-12) [Support]

        FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-16) [Support]

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-23) [Support]

        QuickTime Plugin: 7.7.1 (2016-06-14)

        Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-16) [Support]

        PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-06-13) [Support]

        SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-19) [Support]

        AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-05-12) [Support]

        iPhotoPhotocast: 7.0 (2011-03-08)

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version

     

    User internet Plug-ins:

        thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 (2016-06-05) [Support]

        tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 (2016-06-05) [Support]

        ETProLauncherPlugin: "1.0" - SDK 10.8 (2016-06-08) [Support]

     

    3rd Party Preference Panes:

        Flash Player (2016-05-09) [Support]

        Java (2016-04-01) [Support]

     

    Time Machine:

        Time Machine information requires OS X 10.8 "Mountain Lion" or later.

     

    Top Processes by CPU:

            52%    backupd

            35%    java

            35%    mtmd

            16%    Google Chrome Helper(6)

            10%    fseventsd

     

    Top Processes by Memory:

        643 MB    java

        623 MB    Google Chrome Helper(6)

        188 MB    Google Chrome

        160 MB    JavaApplicationStub

        147 MB    mds

     

    Virtual Memory Information:

        848 MB    Free RAM

        3.17 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information:

        Jun 15, 2016, 08:12:41 AM    Self test - passed

  • by John Galt,

    John Galt John Galt Jun 15, 2016 7:49 AM in response to mchristofaro
    Level 8 (48,590 points)
    Mac OS X
    Jun 15, 2016 7:49 AM in response to mchristofaro

    If the crashes and graphic anomalies have subsided, consider the problem fixed.