Juzoitami

Q: Below average performance: MacBook Pro (15-inch, Mid 2012) - Etrereport

How do I boost performance to average or above average?

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-10 07:45:56

Download EtreCheck from https://etrecheck.com

Runtime 7:22

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (15-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,1

    1 2.3 GHz Intel Core i7 CPU: 4-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 451

 

Video Information:

    Intel HD Graphics 4000

        Color LCD 1440 x 900

    NVIDIA GeForce GT 650M - VRAM: 512 MB

 

System Software:

    OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour

 

Disk Information:

    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 499.25 GB (71.32 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-8A8   ()

 

USB Information:

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Configuration files:

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Applications/DiskWarrior.app

    [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-02) [Support]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    149 Apple tasks

    [running]    82 Apple tasks

 

System Launch Daemons:

    [not loaded]    46 Apple tasks

    [loaded]    156 Apple tasks

    [running]    86 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-11-28) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2015-09-24) [Support]

    [loaded]    com.epson.esua.launcher.plist (2014-10-06) [Support]

    [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

    [running]    com.motive.alertDetectorHost.plist (2016-01-05) [Support]

    [running]    com.motive.userAgent.plist (2016-01-05) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2016-01-28) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.agsservice.plist (2015-09-24) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-04-15) [Support]

    [not loaded]    com.avid.sari.plist (2014-05-13) [Support]

    [not loaded]    com.gopro.stereomodestatus.plist (2014-01-29) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

    [running]    com.motive.systemDaemon.plist (2016-01-05) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2016-01-28) [Support]

    [loaded]    com.quark.quarkupdate.plist (2016-06-08) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-07-30) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2014-10-21) [Support]

    [not loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-02-04) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-03-04) [Support]

 

User Login Items:

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    DiskWarriorDaemonStarter    Application  (/Applications/Utilities/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.ap p)

 

Other Apps:

    [running]    com.adobe.acc.AdobeDesktopService.189792.04C0DA03-580A-4630-A161-A0599F607DEC

    [running]    com.adobe.accmac.102752

    [running]    com.getdropbox.dropbox.224672

    [loaded]    398 Apple tasks

    [running]    191 Apple tasks

 

Internet Plug-ins:

    JavaAppletPlugin: Java 8 Update 71 build 15 (2016-01-28) Check version

    Unity Web Player: UnityPlayer version 4.3.5f1 - SDK 10.6 (2014-05-24) [Support]

    Default Browser: 601 - SDK 10.11 (2016-04-24)

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-02-02) [Support]

    Flip4Mac WMV Plugin: 3.3.1.8   - SDK 10.8 (2014-12-09) [Support]

    npMotive: 1.0.0 - SDK 10.7 (2015-12-11) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-24) [Support]

    AdobePDFViewerNPAPI: 11.0.0 - SDK 10.6 (2012-09-23) [Support]

    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-28) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-24)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update

    SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-08-05) [Support]

    AdobePDFViewer: 11.0.0 - SDK 10.6 (2012-09-23) [Support]

    DirectorShockwave: 12.1.0r150 - SDK 10.6 (2014-03-10) [Support]

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

 

Safari Extensions:

    iMedia Converter Deluxe   - iSkysoft Studio - http://www.iskysoft.com (2014-09-25)

 

3rd Party Preference Panes:

    Flash Player (2016-04-15) [Support]

    Flip4Mac WMV (2014-11-25) [Support]

    GoPro (2014-03-27) [Support]

    Java (2015-12-22) [Support]

    Quark Update Preferences (2013-07-30) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

        24%    com.apple.WebKit.Networking

        21%    com.apple.WebKit.WebContent(3)

         4%    kernel_task

         2%    symptomsd

         2%    nsurlstoraged(2)

 

Top Processes by Memory:

    620 MB    kernel_task

    573 MB    com.apple.WebKit.WebContent(4)

    147 MB    node(2)

    127 MB    Safari

    123 MB    Finder

 

Virtual Memory Information:

    413 MB    Free RAM

    3.59 GB    Used RAM (980 MB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Jun 10, 2016, 07:06:30 AM    Self test - passed

    Jun 9, 2016, 11:56:00 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-115600_ [redacted].crash

        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Posted on Jun 10, 2016 5:56 AM

Close

Q: Below average performance: MacBook Pro (15-inch, Mid 2012) - Etrereport

  • All replies
  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 10, 2016 6:03 AM in response to Juzoitami
    Level 9 (52,313 points)
    Mac OS X
    Jun 10, 2016 6:03 AM in response to Juzoitami

    The first thing I suggest is to boot into the recovery partition and select Disk Utilty from the 4 option menu.

     

    Run Disk Utility>First Aid>Repair.

     

    Check for a kernel panic.  Use these instruction to log and post it:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by etresoft,

    etresoft etresoft Jun 10, 2016 7:00 AM in response to Juzoitami
    Level 7 (29,188 points)
    Mac OS X
    Jun 10, 2016 7:00 AM in response to Juzoitami

    Hello Juzoitami,

    Unless there is some obvious 3rd party interference, the cause of poor performance is usually a failing hard drive or some other internal component. I don't see any 3rd party software that could be contributing.

     

    Can you provide some additional context to the problem? EtreCheck just reports what it finds. The "performance" measure is just the time it took to run the report. Anything from 5 minutes to 10 minutes is considered "below average". Anything over 10 minutes is "poor". Usually anything over 15-20 minutes is a failing hard drive. Your performance of around 7 minutes is in the "meh" range.

     

    Can you describe your machine's behaviour using measures other than EtreCheck? I see that Safari is using more CPU than I would expect. Are there any specific sites that seem to make the machine slow down? Do the fans run on a regular basis? If so, under what circumstances?

  • by softwater,

    softwater softwater Jun 10, 2016 7:30 AM in response to Juzoitami
    Level 5 (5,392 points)
    Mac OS X
    Jun 10, 2016 7:30 AM in response to Juzoitami

    Your HD is nearly 85% full; it's also a rotational platter, so I'd put those two together as the primary reason for slowness.

     

    Second reason is probably whatever Safari's doing. Note that EC reported the same 'below average' on my machine when I was exporting a video, and doing a couple of backups and had several user accounts logged in at the same time; i.e, it's not really an absolute measure of your computer's performance, but rather a measure of how busy your system is at the time EC runs.

     

    By the way, given that you seem to have neither Time Machine nor Carbon Copy Cloner backup software, you're treading in dangerous waters with over 400GB of data on one disk that's nearly full, and doesn't appear to have a backup. If you don't have some kind of backup system in place, I'd recommend getting one pronto.

     

    Regarding the slowness, move about a 100GB of data off your internal disk and see if that speeds things up (get that percentage down to 70% or below - it's the percentage that matters not the number of free GBs).

     

    Longer term, if you can afford it, splash out for an internal SSD and be amazed at the difference. You could also upgrade your RAM to 8GB.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 10, 2016 7:34 AM in response to Juzoitami
    Level 10 (207,963 points)
    Applications
    Jun 10, 2016 7:34 AM in response to Juzoitami

    Never mind what some app says. Do you feel that the machine is running slowly? If not, you don't have a problem and you don't need to do anything. If you do feel that it's slow, please see below.

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by ColinY,

    ColinY ColinY Jun 10, 2016 10:43 AM in response to Juzoitami
    Level 1 (26 points)
    iLife
    Jun 10, 2016 10:43 AM in response to Juzoitami

    Hello Juzoitami,

     

    It seems to me that your Etrecheck says most of it already:

    - You need 8 GB RM!

    - You need to update the OS X version to 10.11.5

     

    I see you have Quark and several other processor heavy packages - do you really have MS Office 2012 and 2016?

     

    I'd suggest that you download the free and excellent Onyx and run the housekeeping onan at least monthly basis - this may clean upsome of the 'spaghetti' that is slowing you MBP 2012 down.

     

    I have an MBP 2011 with an HDD and it takes 2m12s to run Etrecheck, which compares with my MBP 2013 SSD 1m 12s. So mine are a year older and a year younger and both are much faster than your 2012. May I suggest that you have a criticallook in your Applications folder and ask yourself which ones you ate not currently using?

     

    Im sure it could be better!

     

    Colin

  • by etresoft,

    etresoft etresoft Jun 10, 2016 12:15 PM in response to softwater
    Level 7 (29,188 points)
    Mac OS X
    Jun 10, 2016 12:15 PM in response to softwater

    Hey softwater!

    Long time no see. Came by to check out the fancy new forum interface eh?

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 10, 2016 1:28 PM in response to ColinY
    Level 9 (60,909 points)
    Desktops
    Jun 10, 2016 1:28 PM in response to ColinY

    I'd suggest that you download the free and excellent Onyx and run the housekeeping onan at least monthly basis - this may clean upsome of the 'spaghetti' that is slowing you MBP 2012 down.

    that is at best an "urban legend".

     

    Everything needed to maintain your Mac is top working order shipped in the box it came in, except one: they did not include the required backup DRIVE (but they did include a pretty good backup program, Time Machine).

  • by softwater,

    softwater softwater Jun 10, 2016 9:34 PM in response to etresoft
    Level 5 (5,392 points)
    Mac OS X
    Jun 10, 2016 9:34 PM in response to etresoft

    Came, saw, and now going again.

     

    I expect to see this in a college course at some time in the near future,

     

    "Design Disasters To Avoid At All Costs"

    Lesson 1: don't waste 80% of the users screen real estate with empty space

    Lesson 2: don't use low contrast text color on bright white background

    Lesson 3: don't implement annoying pop-downs when users scroll

    Lesson 4: don't make users have to click more times now than they did 5 years ago

    ...

    Lesson 10: don't moderate comments that express user dissatisfaction.

     

    Yeah, see ya'll on the other side!!

  • by alex7375,

    alex7375 alex7375 Jun 11, 2016 12:04 AM in response to Juzoitami
    Level 2 (230 points)
    Desktops
    Jun 11, 2016 12:04 AM in response to Juzoitami

    I had the same problem with my MBP Mid-2012 13-inch Non-retina.

     

    Turn out some apps where causing the problems.

     

    Go into your Google and iCloud settings and disable "Syncing" of file and bookmarks.

    Also do this for dropbox and other apps that Sync files.

    Also delete old imported bookmarks.

     

    Google chrome bookmarks and folders and Safari bookmarks and folders where causing my problems.

     

    It is all this syncing and cross syncing that may be causing your computer to operate slowly.

     

     

    You also want to look into upgrading your MBP with 16gb of ram and an SSD

    All of which can be done for as little as $89

     

    Macbook Pro 13 Mid-2012 Upgrades. ( SSD and Memory )

     

     

    I bought my Macbook Pro 13 Mid-2012 edition for $500 ( refurbished slightly used / Like NEW condition from Amazon.com ).

    I upgraded it with 16gb. of ram ($60) and a 500gb. Samsung Evo 850 SSD ($150) Total price with upgrades = $710. I used boot camp and created (2) 250gb. partitions and now run MS Windows-10 and OS-X El Capitan. I have them loaded with most Apple apps and Windows programs from MS Office/Adobe CS6 suite/Video and Audio editing apps and programs, etc... The OS with apps only took up about 120gb. on each partition, So a 500gb. SSD was big enough. This Macbook 13 Mid-2012 edition is the Best deal you can get right now on a Macbook Pro. With the upgrades this Macbook performs very well.

     

     

    Upgraded MBP Benchmarks:

    SSD benchmarks are 500 mb/s - write, and 513 mb/s read.

    Wifi-ac = 1300 mb/s

    Nova Benchmarks are 709

    Memory Speed - 7498 mb/s

    Geekbench score = 2583 single core and 5321 multi-core.

    Cinebench score = 15.70 fps and 246 CPU

    Graphics - Intel HD 4000

    Display = 1280 x 800 non-retina, Or 2560 by 1600 pixels on an external display

    Battery Life - 7 hours

    CPU - Intel i5-3210M , 2-cores and 4-threads.

    Webcam - ***** !, Terrible webcam !...( Buy a Logitech C920 1080p Webcam replacement).

     

     

    These are not the greatest benchmark scores for a $710 notebook.

    A $500 Windows notebook with a Haswell Intel-i5 or i7 CPU will perform much better.

    However is you want OS-X apps and MS Windows programs on one notebook this Macbook Pro 13 is the way to go.

    MS Windows-10 runs very well on this upgraded Macbook. The main reason I did not buy a New model Macbook Pro is because the Webcams SUCK ! Battery Life ***** !.....and they are too expensive for what little memory and hard-drive space they come with.

     

    For Boot camp installation tutorial see this video:

    https://www.youtube.com/watch?v=wF2zy07LXuo

     

     

    Macbook Pro 13 Upgrade Parts list:

     

     

    Apple MacBook Pro MD101LL/A 13.3-Inch Laptop

    http://www.amazon.com/Apple-MacBook-MD101LL-13-3-Inch-Laptop/dp/B0074703CM/ref=s r_1_3?ie=UTF8&qid=1458791967&sr=8-3&keywords=macbook+pro+13+500gb

     

     

    Samsung Evo 850 500gb. SSD

    http://www.amazon.com/Samsung-2-5-Inch-Internal-MZ-75E500B-AM/dp/B00OBRE5UE/ref= sr_1_1?ie=UTF8&qid=1458792025&sr=8-1&keywords=samsung+evo+500gb

     

     

    Crucial Memory 16gb.

    http://www.amazon.com/gp/product/B008LTBJFW?psc=1&redirect=true&ref_=oh_aui_deta ilpage_o03_s00

     

     

    New Battery

    http://www.amazon.com/GreenBox-Laptop-Replacement-Battery-MacBook/dp/B01AKFVS3C/ ref=sr_1_3?ie=UTF8&qid=1464531947&sr=8-3&keywords=macbook+pro+battery+13

     

     

    Sata to USB adapter

    http://www.amazon.com/StarTech-SATA-Drive-Adapter-Cable/dp/B00HJZJI84/ref=sr_1_4 ?s=pc&ie=UTF8&qid=1458792107&sr=1-4&keywords=usb+sata+adapter

     

     

    Tool Kit

    http://www.amazon.com/JACKLY-Professional-Screwdriver-Extension-Maintenance/dp/B 005JRTAYG/ref=sr_1_1?s=hi&ie=UTF8&qid=1458792632&sr=1-1&keywords=torx+screwdrive r+set

     

     

    Logitech Bluetooth mouse

    http://www.amazon.com/gp/product/B00DR8LA6U?keywords=logitech%20bluetooth%20mous e&qid=1458792778&ref_=sr_1_4&s=pc&sr=1-4

     

     

    SoundBot Bluetooth speaker

    http://www.amazon.com/gp/product/B00QQYM5O8?psc=1&redirect=true&ref_=oh_aui_deta ilpage_o00_s00