turtlesrock
Level 1 (4 points)
iTunes

Q: iTunes music transfer

I just bought a new iPhone and my new one has all my music but it is all faded and there is no picture and when I click on a song, it says the item is not available. I have hooked it up to my computer but still nothing. How do I make it so the item is available and I can listen to my music?

Posted on Jun 9, 2016 6:56 AM

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turtlesrock

Q: iTunes music transfer

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  • by JayB.,

    JayB. JayB. Jun 10, 2016 9:02 AM in response to turtlesrock
    Community Specialists
    Jun 10, 2016 9:02 AM in response to turtlesrock

    Hi Turtlesrock,

     

    Congrats on your new iPhone! So, having trouble playing your iTunes music library on it? You should verify that your iTunes account on your iPhone is signed in with the same Apple ID that is on your computer. Then check your library on your computer to make sure it has all of the content you wish to have on your iPhone. If it does, you can then re-sync the library to your new iPhone via USB or Wi-Fi. Please review the link below for the steps to re-sync

     

    Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi

     

    I can't wait for you to have your new iPhone up and running so you can enjoy it. These steps will help you do just that. Thanks for posting in Apple Communities.

     

    Have a great day!