lilyjun
Level 1 (8 points)
Notebooks

Q: left-side "shift, control, option, command" keys are odd.

MacBook Pro Retina 13'

 

First of all, this is after a minor coffee spill on the left side of my keyboard. My bad.

 

After immediately turned off the laptop, cleaned up the keyboard and let it dry (side ways) for a day, every key is working fine. But left side feel sticky because of the milk inside my coffee.

 

Anyways, I used a syringe to carefully pour some rubbing alcohol to rinse the keyboard (i know i was being naive and stupid) hope to get rid of the sticky feelings.

 

And it worked, not sticky any more. But weird thing happened.

 

Left-side "shift, control, option, command" key work fine individually. Even when they combine to other keys, like copy, paste etc.

 

BUT, they won't work when combine with each other, like normally I use "shift+command+del" for empty trash.

 

Any thoughts besides I screwed up the keyboard / hardware failure? Thank you so much.

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11.5)

Posted on Jun 10, 2016 12:13 AM

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lilyjun

Q: left-side "shift, control, option, command" keys are odd.

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  • by darren.s,

    darren.s darren.s Jun 10, 2016 12:47 PM in response to lilyjun
    Community Specialists
    Jun 10, 2016 12:47 PM in response to lilyjun

    Greetings, lilyjun.

     

    Thank you for letting us know about your recent keyboard issues.  Having all the keys work as they are supposed to is definitely important, and essential to being able to use your MacBook!

     

    It does sound like you'll be needing hardware service for that MacBook's keyboard.  This page is a great resource for the different options available to you:

     

    Mac notebook Service Answer Center

     

    If you would like to locate your nearest Apple Authorized Service Provider or Apple Retail Store, try this link:  Find Locations

     

    For your future reference, this document goes over how to clean all your Apple devices:  Cleaning your Apple products

     

    Have a great weekend, and thank you for using Apple Support Communities!