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Helpful answers
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Jun 10, 2016 3:24 PM in response to ehsan_858by ctalbot2004,★HelpfulIt probably trying to backup your phone first. Try freeing up space on your computer then try again.
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
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Jun 10, 2016 3:22 PM in response to ctalbot2004by ehsan_858,thank you so much, but i already made a back up from my iPhone on my computer and now, I can not retrieve my back up from my computer to my iphone because of low free space on my iPhone! it is very necessary for me to do it because after i made a backup, all my "Notes" weer eliminated from my iphone and i do not have any access to my notes which are important for me.
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Jun 11, 2016 1:37 PM in response to ehsan_858by ctalbot2004,Did you backup a phone that had more storage space than the one that you are trying to restore it to? This might be the problem.