Q: Unresponsive trackpad - huge bug
Hi everybody,
Me and my GF experienced this issue surprisingly at the same time on two Macbook Pro 15" (Mid 2010 and Mid 2012) far away 400 km (so no sort of influence on each other)
After upgrading El Capitan to the 10.11.5 release the trackpad become unresponsive/crazy and the cursor starts to jump everywhere.
We tried to remove the dust (even if I excluded it because of the care that I have for the Mac), clean the surface, reset NVRAM, reset SMC by removing the battery.
No bulges have been detected on the batteries. We tried to hard shut down instead to simply stop the mac. No improvement.
We were afraid of virus and since I have confidence I formatted my whole disk and rapidly installed again El Capitan. Still no improvement here.
We still have this issue in safe-mode.
It appears quite clear for me that this issue come from the upgrade. Either the new trackpad firmware is buggy, either some really annoying planned obsolescence is showing here
Have you any idea of what kind of other tests I could try? Is Apple aware of this big issue? Thank you!
Macbook Pro Mid 2010
2.66GHz / 8 GB RAM / 256 Apple SSD / GeForce GT 330 M / 1680x1050 px / 802.11 a/b/g / Bluetooth 2.1 / OSX 10.11.5
Macbook Pro Mid 2012
2.3 GHz / 16 GB RAM / 256 OCZ SSD / GeForce GT 650 M / 1440x900 px / 802.11 a/b/g/n / Bluetooth 4.0 LE / OSX 10.11.5
~VIN,MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11.5)
Posted on Jun 10, 2016 12:43 PM