Trapt-Cat

Q: Error -50

"The operation can't be completed because an unexpected error occurred (error code -50)."

 

So short story, I put a new SSHD in my macbook since my original HD was going to fail soon. Now, whenever I wake my macbook from sleep and try to delete something I get the error above. Similarily, I get the Safari error "Safari could not download the file because there is not enough free disk space" only after using my macbook after waking from sleep. I already went into Energy saver preferences and disabled "Put hard disks to sleep when possible", but every time I go back into preferences it reselects them and enables them. Terminal also does not allow me to delete things either. I have already run first aid on the disk and it shows no signs of needing repair. Not sure how to fix this other than having to restart my computer every single time, which is going to be a hassle if it sleeps just for 2 minutes and I want to use it again.

MacBook Pro (13-inch Early 2011), OS X El Capitan (10.11.5)

Posted on Jun 12, 2016 7:43 AM

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Q: Error -50

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  • by Linc Davis,

    Linc Davis Linc Davis Jun 12, 2016 8:16 AM in response to Trapt-Cat
    Level 10 (207,963 points)
    Applications
    Jun 12, 2016 8:16 AM in response to Trapt-Cat

    Please start up in Recovery mode, launch Disk Utility, select the startup volume ("Macintosh HD," unless you gave it a different name), and run First Aid. If any problems are found, repeat. Then restart as usual.

    If you don't already have a current backup, you must back up your data before you take the above step. You may be able to back up, even if the system isn't fully functional. Ask if you need guidance.

    Directory corruption in a MacOS journaled volume is always the result of a drive malfunction, or (less likely) of a low-level bug in OS X. It's not caused by power failures, system crashes, or anything else. You might choose to tolerate such a malfunction once in the life of a drive. If it's repeated, the drive must be replaced, or there is some other hardware fault that needs to be corrected. Ignoring repeated directory errors will result in data loss.

  • by Trapt-Cat,

    Trapt-Cat Trapt-Cat Jun 12, 2016 8:24 AM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Jun 12, 2016 8:24 AM in response to Linc Davis

    I am currently in recovery mode and have run first aid and no problems show up.

     

    I tried to run verify and repair permissions through terminal earlier and there were quite a few permissions that varied but once I used the repair command line it repaired most if not all of them.

     

    Even though it says theres no problems in first aid I still have the same issues as initially stated after waking from sleep.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jun 12, 2016 8:45 AM in response to Trapt-Cat
    Level 10 (207,963 points)
    Applications
    Jun 12, 2016 8:45 AM in response to Trapt-Cat

    You may be dealing with a damaged SATA cable. The cable is fragile, and it, rather than a failing hard drive, could have been the cause of the original problem.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keep your confidential data secure during hardware repair.

    Apple recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

  • by Trapt-Cat,

    Trapt-Cat Trapt-Cat Jun 13, 2016 7:57 AM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Jun 13, 2016 7:57 AM in response to Linc Davis

    So I went to the apple store yesterday and the Tech there said my drive itself was failing and that the SATA cable seemed fine. However, I ran a few programs such as SMART Utility, Drive Disk, and Etrecheck.  Both SMART Utility and Drive Disk show an error called "UDMA CRC error count" and its really high (and increasing each time I run it). It's description within the program says that it could be a problem either with the power supply or data cable. So are they saying it could be a problem with my power cable or my SATA cable? So rather than JUST a failing drive, could it be a combination of a failing drive and failing SATA cable? Thank you!

  • by leroydouglas,

    leroydouglas leroydouglas Jun 13, 2016 8:04 AM in response to Trapt-Cat
    Level 7 (23,554 points)
    Notebooks
    Jun 13, 2016 8:04 AM in response to Trapt-Cat

    Trapt-Cat wrote:

    So rather than JUST a failing drive, could it be a combination of a failing drive and failing SATA cable?

     

     

    SATA cable are relatively inexpensive.

     

    If Apple replaces a HD/ SSD/ SSHD they always install a new SATA cable by default.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 13, 2016 8:04 AM in response to Trapt-Cat
    Level 10 (207,963 points)
    Applications
    Jun 13, 2016 8:04 AM in response to Trapt-Cat

    I'm afraid I don't know. I can't make precise hardware diagnoses remotely. Replacing the cable is cheaper than replacing the drive, so you could try it and hope for the best.

  • by Trapt-Cat,

    Trapt-Cat Trapt-Cat Jun 13, 2016 8:10 AM in response to leroydouglas
    Level 1 (8 points)
    Mac OS X
    Jun 13, 2016 8:10 AM in response to leroydouglas

    This is 3rd part SSHD not through apple, so I'd have to either replace the SATA cable myself or ask apple to do just that portion :/

  • by Trapt-Cat,

    Trapt-Cat Trapt-Cat Jun 13, 2016 8:12 AM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Jun 13, 2016 8:12 AM in response to Linc Davis

    Well based on the reports from 3rd party programs and the Tech himself the drive itself is pretty much failing - that much I know. I was just wondering if it's a combination of a bad SATA and bad drive too but I appreciate the help anyhow