Q: Dead Watch
My watch suddenly went dead. It won't charge and I can't force a start up. I tried to reset it from my phone but it couldnt find it. I was able to unpair it from my phone. Now I am at a loss as what to do. Any help will be appreciated.
Apple Watch, iOS 9.3.2, Sport
Posted on Jun 12, 2016 6:31 AM
Hi Colette
Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the logo.
If that does not help, next try charging your watch for around 2.5 hours, making sure that you follow the charging instructions here:
Check your battery and charge your Apple Watch - Apple Support
After that time, if it has not already restarted automatically, remove it from the charger and:
- Try restarting it (by pressing and holding the side button until you see the Apple logo).
- Next try force restarting it again.
More information:
If your Apple Watch doesn't respond or won't turn on - Apple Support
Posted on Jun 12, 2016 11:06 AM