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Jun 13, 2016 1:38 PM in response to MRobinson3001by darren.s,Hello MRobinson3001,
Welcome to Apple Support Communities!
It looks like you’re having some difficulties downloading iTunes 12 to your Windows computer. I know how important it is to have iTunes, especially if you own any iOS devices, so I can understand why you would reach out for help today.
Firstly, make sure that you are downloading an official copy of iTunes from our website and not a copy from a third-party site. Here is a link where you can download iTunes:
If you are trying to download it from our official site and it still won't work for you, follow the steps in this article:
If you can't install or update iTunes for Windows - Apple Support
If you are simply not seeing the File Download window asking you to run or save the iTunesSetup.exe file, and you are using Internet Explorer as your web browser, follow the steps in this article:
If you can't download iTunes for Windows using Internet Explorer - Apple Support
Thank you for using Apple Support Communities.
Have an awesome day!
