Q: i need to scan my macbook pro for virus. any online support from apple ?

Viruses are made for Windows computers.  Macs are less vulnerable for viruses. Why do you think your Mac has viruses?

http://www.reedcorner.net/mmg/

http://www.thexlab.com/faqs/malspyware.html

File quarantine Mac: About the "Are you sure you want to open it?" alert (File Quarantine / Known Malware Detection) in OS X - Apple Support

Usually when people ask a question such as yours, it's because they saw a popup message on some website that said they have a "virus," or that something else is wrong with their computer. The message is a scam. No website could detect that you had a "virus," even if you did have one.

Please quit the web browser. Force quit if necessary.

Relaunch it by holding down the shift key and clicking its icon. That action will prevent the last window state from being reloaded.

Most importantly, never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you cause problems, not how you solve them.

It is not likely that your MBP has a virus, but it may have adware and or rmalware that you may have inadvertently installed.  Run Malwarebytes Anti-Malware for Mac and the odds are good that it will identify undesirable adware/malware and allow you to delete it.

https://www.malwarebytes.org/antimalware/mac/

Understand it does not protect your Mac nor does it run in the background.  All it does is identify candidates for removal when you run it.

Note that it has be often recommended for use by Apple telephone support and is extensively used by Apple store genius bar technicians.

Ciao.

drsalimmash wrote:

 

i need to scan my macbook pro for virus.

Please explain the reason you believe that is necessary.

If you encountered a web page alleging the existence of a "virus", it is a scam that should be summarily ignored. Downloading and installing something in response to any information on that web page would be the first step in a well-worn path to misery. For more information on that scam please read Phony "tech support" / "ransomware" popups and web pages.

If you think that you might have adware on your Mac, update to the most recent version of OS X El Capitan. If your Mac already has the most recent version of El Capitan, Restart it. El Capitan removes adware only at login.

from:

Stop pop-up ads in Safari - Apple Support

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