aria1559
Level 1 (8 points)
Mac OS X

Q: apple id

I have a mac book 13 inch with a Mac os x 10.7.5 and   2.4 GHz processor and 4G Memory.

1.First I want to install window7 from boot camp but in the boot camp the option of the install of windows 7 is inactive..and mac want me to download windows support software and i did it but the option is not active again....what do I do?please help

2.I have an apple ID and I enter to apple.com easily but when I want to enter app store and itunes the program want me to review the apple ID ad I can't download free app's . when I review the apple ID in the last it says me : " for assistance,contact itunes support at www.apple.com/support/itunes/ww/. "

please help what can I do ? i want upgrade and install free apps only!!! should I buy a gift card for free apps??

 

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MacBook Pro, Mac OS X (10.7.5), *****

Posted on Jun 12, 2016 8:29 AM

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aria1559

Q: apple id

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  • by chris_g1,

    chris_g1 chris_g1 Jun 13, 2016 8:15 AM in response to aria1559
    Community Specialists
    Jun 13, 2016 8:15 AM in response to aria1559

    Hello aria1559,

     

    Thank you for using Apple Support Communities.

     

    From what I understand you are having issues installing Windows 7 using Bootcamp and you are unable to download free apps from the App Store because you cannot review your Apple ID information. I understand wanting to have both operating systems available and wanting to be able to download apps.

     

    In regards to being able to download apps, you will need to review your payment information in iTunes. If you do not currently have a payment method selected in iTunes you may need to add one. Even for the free apps. Once a credit card has been added you can then go back and remove the credit card. This article has the steps to edit the payment information:

     

    Change or remove your Apple ID payment information

     

    If the option to choose None is not available, you will need to add a debit/credit card first and then go back and edit the information again. None should then be available for you. 

     

    Regarding installing Windows 7, make sure that your Mac meets the system requirements. This article has all the steps needed to install Windows using Bootcamp. Make sure you do not skip any of the steps. 

     

    How to install Windows using Boot Camp

     

    Best Regards