brumbacm111

Q: Iphone screen?

So i just got my iPhone 6 plus replaced on FRIDAY, and Saturday morning when I woke up and tried to check my messages the screen just started going crazy, it is clicking on random apps, pulling down the notification bar, liking things I do not want to like... I updated it and everything. So yesterday nothing was glitchy or clicking stuff until I woke up this morning! now it is doing the SAME THING... i only have ONE MORE DAY of warranty, WHAT SHOULD I DO?!

iPhone 6 Plus, iOS 9.3.2

Posted on Jun 13, 2016 9:08 AM

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Q: Iphone screen?

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  • by juliar16,

    juliar16 juliar16 Jun 13, 2016 10:19 AM in response to brumbacm111
    Level 1 (31 points)
    Jun 13, 2016 10:19 AM in response to brumbacm111

    Hello! When you try to do stuff on your iPhone and it acts up, is it still plugged in? As weird as it sounds, try unplugging it and let it sit for a few minutes. Mine has done the exact same thing, and the only thing that seems to work is unplugging it and sometimes turning it off for several minutes. It only seems to happen when my iPhone is plugged in and has been at 100% for a while, so that could be the case with yours. Hope this helps!

  • by Coolbobcat2,Apple recommended

    Coolbobcat2 Coolbobcat2 Jun 13, 2016 10:36 AM in response to brumbacm111
    Level 3 (516 points)
    Jun 13, 2016 10:36 AM in response to brumbacm111

    Hi brumbacm111,

     

    I understand you just recently got your iPhone 6 Plus replaced, but now the screen is acting up. Based off of the information you've provided, I think this knowledge base article from Apple should help you: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support.

     

    If you're still having problems with your iPhone the best thing that you should do is to take your iPhone to the nearest authorized repair center, or to the Genius Bar at your nearest Apple Store. If you need help setting up an appointment, please visit this website: http://www.apple.com/retail/geniusbar/.

     

    I hope this helps you.