HT203905: Why can’t I select None when I edit my Apple ID payment information?

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atblom

Q: How to cancel a recurring payment that's pending?

I signed up for Match. I tried multiple times to cancel the subscription through the app and couldn't. I just received an email from iTunes saying they're billing me for a renewal. The transaction hasn't gone through yet. I found directions online to stop future renewals in iTunes & have fixed that. But now I need to stop this payment. I've tried to report a problem with the payment, but it's still pending, so it won't let me do anything to it. How do I fix this?

Posted on Jun 13, 2016 11:36 AM

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Q: How to cancel a recurring payment that's pending?

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  • by Dah•veed,

    Dah•veed Dah•veed Jun 13, 2016 11:47 AM in response to atblom
    Level 7 (34,636 points)
    Mac App Store
    Jun 13, 2016 11:47 AM in response to atblom

    Ask iTunes Support to refund the charge.

     

    Or contact your bank and request that the bank reverse the charge.

     

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