Q: Erase Junk Mail Button greyed out
In Yosemite, 10.10.1 with mail 8.1 (1993) the Erase Junk Mail options are greyed out, both in the menu and the action menu at the bottom left of the mail viewer window. I cannot figure out how to get it back. I've rebuilt my mailboxes. It happens on all of the accounts. I have an iCloud account, a gmail account and several pop accounts.
iMac, OS X Yosemite (10.10.1), 27" 1TB Fusion, 24GB Ram
Posted on Dec 27, 2014 6:03 AM
I had this problem and was able to solve it by enabling junk mail filtering. I had it turned on before in Mavericks, but apparently that setting didn't come over for some reason or other. Mail > Preferences > Junk Mail > Checked the box next to Enable junk mail filtering I personally like the When junk mail arrives: Move it to the Junk mailbox, so I selected the appropriate radio button for that as well. Good Luck and hope this helps!
Posted on Feb 13, 2015 11:13 AM