Brian burrow

Q: Erase Junk Mail Button greyed out

In Yosemite, 10.10.1 with mail 8.1 (1993) the Erase Junk Mail options are greyed out, both in the menu and the action menu at the bottom left of the mail viewer window. I cannot figure out how to get it back. I've rebuilt my mailboxes. It happens on all of the accounts. I have an iCloud account, a gmail account and several pop accounts.

iMac, OS X Yosemite (10.10.1), 27" 1TB Fusion, 24GB Ram

Posted on Dec 27, 2014 6:03 AM

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Q: Erase Junk Mail Button greyed out

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  • by Haitijack,

    Haitijack Haitijack Jan 9, 2015 9:17 AM in response to Brian burrow
    Level 1 (0 points)
    Jan 9, 2015 9:17 AM in response to Brian burrow

    I'm having the same problems. Ever since I've installed Yosemite, my MBP has been giving me problems. This is ridiculous!!! I can't access my Apps when I click on the App option in my Finder.

     

    Completely disgusted!!

     

    MBP mid-2009, OS X Yosemite, 1TB Crucial, 8GB RAM

  • by StLaMar,Apple recommended

    StLaMar StLaMar Feb 13, 2015 11:13 AM in response to Brian burrow
    Level 1 (7 points)
    Feb 13, 2015 11:13 AM in response to Brian burrow

    I had this problem and was able to solve it by enabling junk mail filtering.  I had it turned on before in Mavericks, but apparently that setting didn't come over for some reason or other.  Mail > Preferences > Junk Mail > Checked the box next to Enable junk mail filtering  I personally like the When junk mail arrives:  Move it to the Junk mailbox, so I selected the appropriate radio button for that as well.  Good Luck and hope this helps!  

  • by gretapedersen,

    gretapedersen gretapedersen Jun 13, 2016 11:54 AM in response to StLaMar
    Level 1 (4 points)
    Jun 13, 2016 11:54 AM in response to StLaMar

    Thanks! Worked perfectly.