Mac App Store
Q: I bought an audiobook in ibooks, but it will not let me download it. it also does not show up in my purchase history in apple ID, but i did receive an email with a bill.
On my iphone, I bought an audiobook in ibooks, but it will not let me download it. it also does not show up in my purchase history in apple ID, but i did receive an email with a bill. how can i get access to this audiobook that I was charged for but cannot access?
iPhone 6s, iOS 9.3.2
Posted on Jun 14, 2016 6:33 AM
by Raicya,Apple recommended
iPad
Hi,
Try this: In the link in my post ☞ https://support.apple.com/en-gb/HT204084
Scroll down to Additional Product Support Information and then click on iTunes.
In the next link scroll down again to Contact Apple Support - Help me with iTunes and click >> Get Support >> then click iTunes Store.
Now click on Purchasing, billing and reimbursement.
Posted on Jun 14, 2016 1:00 PM
