Q: The microphone on my iPhone 6 stops working for several seconds and I can neither hear someone nor can they hear me.
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Jun 15, 2016 9:53 AMby steven_a1,Hello Jumbly!
The microphone is an important feature to be working correctly on the iPhone. It's also important to be able to hear who you're talking to. I know I would want to figure out what was going on with it if I was running into the same issue. Good news is that we do have some steps here for you.
For the microphone issue, take a look at the steps in this article: Get help with the microphones on your iPhone, iPad, and iPod touch
For the issue of not being able to hear the person you're talking to, take a look at this one: If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support
Cheers!
