Q: Apple TV 4 thinks Home Sharing is OFF when it is ON
I used to have 2 Apple TV 3rd gen. units and everything was working fine on my home network. They connected to my LAN via wifi and everything was operating as expected including Home Sharing.
I replaced one of my 3rd gen. Apple TVs with a new Apple TV 4. It has the same network settings etc. that the old unit it replaced had. I'm seeing that every time I start it up and want to access my media library it thinks that Home Sharing is not on, but it is ON and iTunes is running. I then have to go to my computer and turn Home Sharing off then turn it back on. Sometimes that doesn't work and what does is quitting out of iTunes then restarting. So, to be honest, I guess I'm not sure if toggling Home Sharing from ON/OFF/ON is what fixes or quitting iTunes then restarting it while Home Sharing is on fixes it. The bottom line is that this is incorrect behavior and am wondering how to fix it. I should add that once I take care of this glitch, Home Sharing works fine.
I guess I should state that I'm running iTunes on Windows 7. But most importantly, it doesn't appear that the issue is my router or my OS or computer or general network settings. My other Apple TV (one of my original Apple TV 3 gen.) is on this same network and functions correctly with regards to Home Sharing. In other words, at the same time, while my Apple TV 3 can see my media library on my Windows 7 PC, my Apple TV 4 is telling me that Home Sharing is off. This obviously points to Apple TV 4 as being the culprit since 2 Apple TV 3s have worked fine on this network with this same PC, and one Apple TV 3 continues to do so.
The only thing I can think of doing as a last resort is to do a RESET. Just wondering if anyone has run into this and whether they fixed it. Thanks very much for any pointers!
Apple TV
Posted on Jun 14, 2016 6:40 PM