whyamiray

Q: Touch ID flawed?

How come I am able to unlock my mom's iPhone 6s Plus with one of my fingerprints?

And no, I didn't save any of my fingerprints on her device.

Do we have the same fingerprint or what?

iPhone 6s Plus, iOS 9.3.2

Posted on Jun 14, 2016 10:34 PM

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Q: Touch ID flawed?

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  • by sarah_s1,

    sarah_s1 sarah_s1 Jun 15, 2016 10:55 AM in response to whyamiray
    Community Specialists
    Jun 15, 2016 10:55 AM in response to whyamiray

    Hi whyamiray,

     

    Thanks for checking out the Apple Support Communities and for the details on what's happening with Touch ID. I understand you're concerned about being able to unlock your mom's iPhone with your fingerprint. I can certainly understand wanting to make sure that her Touch ID is functioning properly to ensure her iPhone is secure. 

     

    If you helped her set up her iPhone, or set up her passcode, it's possible one of your fingerprints accidentally became registered on the device. I've had this happen when setting up an iPhone for someone else. I suggest going to her Touch ID settings (Settings > Touch ID & Passcode) and placing your finger on the Home button to see if any of the fingerprints listed on the page become highlighted. This will let you know if your fingerprint is set up on her iPhone.

     

    If you don't see any of the fingerprints become highlighted when you place your finger on the Home button, I recommend deleting all of the currently registered fingerprints and then setting them up again making sure only to register her fingerprints. Then test it out again. 

     

    Here are a few helpful tips on managing the Touch ID settings on your mom's iPhone:

     

    Tap a fingerprint to rename it.
    Swipe to delete a fingerprint.
    Identify a fingerprint in the list by touching the Home button. The matching print in the list will be highlighted briefly.

     

    You can find the steps for everything related to Touch ID, including how to set up Touch ID after deleting the fingerprints here: Use Touch ID on iPhone and iPad - Apple Support

     

    Cheers!