thecricketwhispered

Q: Set Automatically in Date & Time not working

Date and Time in Settings on my iPad Air the Set Automatically doesn't work? When I turn it off it will allow me to choose a city (Knoxville).

 

When I turn it on with (Location settings) on it just spins and spins?

 

Any ideas?

iPad Air, iOS 8

Posted on Jun 14, 2016 7:34 PM

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Q: Set Automatically in Date & Time not working

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  • by Peter Miller,Apple recommended

    Peter Miller Peter Miller Jun 15, 2016 7:13 PM in response to thecricketwhispered
    Level 4 (2,099 points)
    Desktops
    Jun 15, 2016 7:13 PM in response to thecricketwhispered

    Hello and welcome to Apple Support Communites,

     

    This issue can be caused by a few things, most commonly the cause is the device not being able to contact the time server. Below are the Apple Support instructions for resolving this issue, as well as a link to the relevant support article.

     

    Follow these steps, testing after each step:

    1. Make sure that you have the latest version of iOS.
    2. Turn on Set Automatically in Settings > General > Date & Time. This will automatically set your date and time based on your time zone.
    3. Make sure that your time zone is set correctly. Tap Settings > General > Date & Time > Time Zone.

    If you still have issues setting your date, time, or time zone, you can turn off Set Automatically in Settings > General > Date & Time and manually set the time and time zone. Or contact your carrier.

    The option to turn on Set Automatically might not be available with all carriers or in all countries.

    If the time on your iOS device is wrong after you sync it with your computer, your computer's time might be wrong. Check the time on your computer in System Preferences > Date & Time. You might want to select "Set date and time automatically."

     

    Support Article HT203483

    Get help with the date and time on your iPhone, iPad, and iPod touch - Apple Support

     

    Of course if your carrier's time server cannot connect the other option is to set the date and time manually until such time that the carrier's server becomes available again.

     

    Hope that helps you out.

     

    Regards,

     

    Peter.

  • by ShagCA,

    ShagCA ShagCA Jun 15, 2016 8:50 AM in response to thecricketwhispered
    Level 4 (2,137 points)
    iPad
    Jun 15, 2016 8:50 AM in response to thecricketwhispered

    thecricketwhispered wrote:

     

    When I turn it on with (Location settings) on it just spins and spins?

     

    A couple of things to check:
    - make sure WiFi is On and you're connected to the internet

    - allow system time zone to use location service. I think that's in Settings - Privacy - Location Services - Setting Time Zone

  • by thecricketwhispered ,

    thecricketwhispered thecricketwhispered Jun 15, 2016 7:15 PM in response to Peter Miller
    Level 1 (4 points)
    iPad
    Jun 15, 2016 7:15 PM in response to Peter Miller

    Thank you very much for your response. I will try what you have suggested.

     

    Lori