HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Helpful answers
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Jun 15, 2016 1:27 PM in response to Speedfreak001by Chappers2017,Hello Speedfreak001,
Unfortunately only Apple support can run a diagnostics on your phone. Give them a ring if you are having a problem with your phone by Contact - Official Apple Support
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Jun 15, 2016 1:32 PM in response to Speedfreak001by ChrisJ4203,You can perform user troubleshooting from the Apple Support site, but as far as running any type of diagnostic software, no, that is not possible.