Q: Laptop crashes frequently since latest OS update (version 10.11.5)
Ever since the latest OS update (version 10.11.5 (15F34) ) my macbook pro has crashed a dozen times for no reason, and sends me multiple error issues after crashing my programs. What the heck is going on? A $2100 laptop should not be doing this. It is beginning to become more frequent in between crashes. It is making me very upset, I've paid a lot of money to have this laptop and haven't had it for even a year yet.
Is anyone else experiencing program crashing or random shut downs for no reason since the latest update? What should I do?? The nearest Apple store is over an hour away!
-Britt
MacBook Pro with Retina display, OS X El Capitan (10.11.5)
Posted on Jun 15, 2016 3:08 PM
CosmicAcorn,
In addition to what sberman has recommended, and if you are still under warranty, please take full advantage of your warranty, and take your machine in for a full, free evaluation.
As in any hair endeavors be sure to make a fun back-up of your data, a second back-up on a different device is always a good move.
http://www.apple.com/retail/storelist/
There are a couple of things to try.
Make sure your OS is up to date:
Apple logo, Software update
Try a Safe Boot:
https://support.apple.com/en-us/HT201262
Try a SMC Rest:
http://support.apple.com/kb/HT3964
Disk Repair:
https://support.apple.com/kb/PH22243?viewlocale=en_US&locale=en_US
Posted on Jun 15, 2016 3:39 PM
