Dimson
Level 1 (8 points)
Notebooks

Q: Panic Report, GPU Panic

Hello.

I can't work on my macbook pro at all during the last month. It reboots a lot of times during a day, 5–6 times every hour when I work with Adobe Photoshop CC, InDesign or Autodesk Maya. I get a message about my computer was restarted because of a problem. And always the same problem — Panic Report GPU Panic and so on. I don't know what to do with the problem.

 

 

MBP (15-inch, Mid 2010) OS X EI Capitan 10.11.5


Content of the report:

 

Anonymous UUID: 62BD8667-C210-8E5F-2CFD-E9C2D8930EC8

 

Wed Jun 15 22:56:30 2016

 

*** Panic Report ***

panic(cpu 2 caller 0xffffff7f96eecbd5): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff913115d000 0x0a5480a2, D0, P2/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff911ff7b170 : 0xffffff8013cdab12

0xffffff911ff7b1f0 : 0xffffff7f96eecbd5

0xffffff911ff7b2d0 : 0xffffff7f94b30fa4

0xffffff911ff7b390 : 0xffffff7f94bfdadd

0xffffff911ff7b3d0 : 0xffffff7f94bfdb48

0xffffff911ff7b450 : 0xffffff7f94e82a23

0xffffff911ff7b5c0 : 0xffffff7f94c21b79

0xffffff911ff7b5e0 : 0xffffff7f94b37cfd

0xffffff911ff7b690 : 0xffffff7f94b35690

0xffffff911ff7b890 : 0xffffff7f94b3791f

0xffffff911ff7b980 : 0xffffff7f963fa3da

0xffffff911ff7b9e0 : 0xffffff7f963f706b

0xffffff911ff7ba60 : 0xffffff7f963e14f0

0xffffff911ff7baa0 : 0xffffff7f963be223

0xffffff911ff7bac0 : 0xffffff7f963ab473

0xffffff911ff7baf0 : 0xffffff7f963d83b3

0xffffff911ff7bb50 : 0xffffff80142e10b6

0xffffff911ff7bb80 : 0xffffff80142e2980

0xffffff911ff7bbe0 : 0xffffff80142dfa07

0xffffff911ff7bd20 : 0xffffff8013d97eb0

0xffffff911ff7be30 : 0xffffff8013cdf283

0xffffff911ff7be60 : 0xffffff8013cc28b8

0xffffff911ff7bea0 : 0xffffff8013cd2665

0xffffff911ff7bf10 : 0xffffff8013db8dca

0xffffff911ff7bfb0 : 0xffffff8013decc86

Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.12.8)[3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2]@0 xffffff7f96ede000->0xffffff7f96ef1fff
dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f96ed6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7f947b3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f9452c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f94a83000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC23 6F]@0xffffff7f96ed9000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870 D8B]@0xffffff7f94ada000->0xffffff7f94d4ffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f9452c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f94aca000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f94a83000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B4678 ACF9]@0xffffff7f94d5a000->0xffffff7f95007fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f94ada000
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f9452c000
com.apple.GeForceTesla(10.0)[84AB27AA-BB29-3476-9810-D93E9B292CE4]@0xffffff7f963 96000->0xffffff7f96461fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f9452c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f94aca000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f94a83000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f94ada000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

15F34

 

Kernel version:

Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

Kernel slide:0x0000000013a00000

Kernel text base: 0xffffff8013c00000

__HIB  text base: 0xffffff8013b00000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 2506177505225

last loaded kext at 2212727955247: com.apple.filesystems.smbfs    3.0.1 (addr 0xffffff7f96fe7000, size 409600)

last unloaded kext at 209380649219: com.apple.driver.usb.AppleUSBUHCI    1.0.1 (addr 0xffffff7f95354000, size 126976)

loaded kexts:

com.apple.filesystems.smbfs    3.0.1

com.apple.driver.AudioAUUC    1.70

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.driver.AGPM    110.22.0

com.apple.filesystems.autofs    3.0

com.apple.driver.AppleOSXWatchdog    1

com.apple.driver.AppleMikeyHIDDriver    124

com.apple.driver.AppleMikeyDriver    274.9

com.apple.driver.AppleHDA    274.9

com.apple.driver.pmtelemetry    1

com.apple.driver.AppleUpstreamUserClient    3.6.1

com.apple.iokit.IOUserEthernet    1.0.1

com.apple.GeForceTesla    10.0.0

com.apple.iokit.IOBluetoothSerialManager    4.4.5f3

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AppleIntelHDGraphics    10.0.0

com.apple.driver.AppleHV    1

com.apple.driver.AppleSMCPDRC    1.0.0

com.apple.driver.AppleMCCSControl    1.2.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.4.5f3

com.apple.driver.AppleSMCLMU    208

com.apple.driver.AppleLPC    3.1

com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0

com.apple.driver.AppleIntelHDGraphicsFB    10.0.0

com.apple.driver.AppleMuxControl    3.12.8

com.apple.driver.SMCMotionSensor    3.0.4d1

com.apple.driver.AppleUSBTCButtons    245.4

com.apple.driver.AppleUSBCardReader    3.7.1

com.apple.driver.AppleIRController    327.6

com.apple.driver.AppleUSBTCKeyboard    245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0

com.apple.BootCache    38

com.apple.iokit.SCSITaskUserClient    3.7.7

com.apple.iokit.IOAHCIBlockStorage    2.8.5

com.apple.driver.AirPort.Brcm4331    800.20.24

com.apple.driver.AppleFWOHCI    5.5.4

com.apple.driver.AppleAHCIPort    3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI    1.0.1

com.apple.iokit.AppleBCM5701Ethernet    10.2.0

com.apple.driver.AppleSmartBatteryManager    161.0.0

com.apple.driver.AppleACPIButtons    4.0

com.apple.driver.AppleRTC    2.0

com.apple.driver.AppleHPET    1.8

com.apple.driver.AppleSMBIOS    2.1

com.apple.driver.AppleACPIEC    4.0

com.apple.driver.AppleAPIC    1.7

com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0

com.apple.nke.applicationfirewall    163

com.apple.security.quarantine    3

com.apple.security.TMSafetyNet    8

com.apple.driver.AppleIntelCPUPowerManagement    218.0.0

com.apple.driver.usb.IOUSBHostHIDDevice    1.0.1

com.apple.AppleGraphicsDeviceControl    3.12.8

com.apple.kext.triggers    1.0

com.apple.driver.DspFuncLib    274.9

com.apple.kext.OSvKernDSPLib    525

com.apple.iokit.IOSurface    108.2.1

com.apple.nvidia.classic.NVDANV50HalTesla    10.0.0

com.apple.nvidia.classic.NVDAResmanTesla    10.0.0

com.apple.iokit.IOSerialFamily    11

com.apple.iokit.IOFireWireIP    2.2.6

com.apple.driver.CoreCaptureResponder    1

com.apple.driver.AppleSMBusController    1.0.14d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.5f3

com.apple.iokit.IOBluetoothFamily    4.4.5f3

com.apple.driver.AppleHDAController    274.9

com.apple.iokit.IOHDAFamily    274.9

com.apple.iokit.IOAudioFamily    204.4

com.apple.vecLib.kext    1.2.0

com.apple.driver.AppleSMBusPCI    1.0.14d1

com.apple.driver.IOPlatformPluginLegacy    1.0.0

com.apple.driver.IOPlatformPluginFamily    6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0

com.apple.driver.AppleBacklightExpert    1.1.0

com.apple.iokit.IONDRVSupport    2.4.1

com.apple.driver.AppleGraphicsControl    3.12.8

com.apple.iokit.IOGraphicsFamily    2.4.1

com.apple.driver.AppleSMC    3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.7

com.apple.iokit.IOUSBMassStorageDriver    1.0.0

com.apple.driver.AppleUSBMultitouch    250.5

com.apple.iokit.IOUSBHIDDriver    900.4.1

com.apple.driver.usb.cdc    5.0.0

com.apple.driver.usb.networking    5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice    1.0.1

com.apple.driver.CoreStorage    517.50.1

com.apple.driver.usb.AppleUSBHub    1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.7

com.apple.iokit.IOBDStorageFamily    1.8

com.apple.iokit.IODVDStorageFamily    1.8

com.apple.iokit.IOCDStorageFamily    1.8

com.apple.iokit.IOAHCISerialATAPI    2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.7

com.apple.iokit.IO80211Family    1110.26

com.apple.driver.corecapture    1.0.4

com.apple.iokit.IOFireWireFamily    4.6.1

com.apple.iokit.IOAHCIFamily    2.8.1

com.apple.iokit.IOUSBFamily    900.4.1

com.apple.iokit.IOEthernetAVBController    1.0.3b3

com.apple.driver.mDNSOffloadUserClient    1.0.1b8

com.apple.iokit.IONetworkingFamily    3.2

com.apple.driver.usb.AppleUSBEHCI    1.0.1

com.apple.iokit.IOUSBHostFamily    1.0.1

com.apple.driver.AppleUSBHostMergeProperties    1.0.1

com.apple.driver.AppleEFINVRAM    2.0

com.apple.driver.AppleEFIRuntime    2.0

com.apple.iokit.IOHIDFamily    2.0.0

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    300.0

com.apple.kext.AppleMatch    1.0.0d1

com.apple.driver.AppleKeyStore    2

com.apple.driver.AppleMobileFileIntegrity    1.0.5

com.apple.driver.AppleCredentialManager    1.0

com.apple.driver.DiskImages    417.4

com.apple.iokit.IOStorageFamily    2.1

com.apple.iokit.IOReportFamily    31

com.apple.driver.AppleFDEKeyStore    28.30

com.apple.driver.AppleACPIPlatform    4.0

com.apple.iokit.IOPCIFamily    2.9

com.apple.iokit.IOACPIFamily    1.4

com.apple.kec.Libm    1

com.apple.kec.pthread    1

com.apple.kec.corecrypto    1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports

Serial ATA Device: Crucial_CT512MX100SSD1, 512.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB Optical Mouse

USB Device: Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Android

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11.3), null

Posted on Jun 15, 2016 2:37 PM

Close
Dimson

Q: Panic Report, GPU Panic

  • All replies
  • Helpful answers

  • by K Shaffer,

    K Shaffer K Shaffer Jun 15, 2016 3:26 PM in response to Dimson
    Level 6 (14,289 points)
    Desktops
    Jun 15, 2016 3:26 PM in response to Dimson

    You may have to see if an SMC reset may help. Certain models of MacBook Pro

    with dual graphic capabilities had some issues; so not sure how yours compares.

     

    • Reset the System Management Controller (SMC) on your Mac - Apple Support

    • How to Reset NVRAM on your Mac - Apple Support

     

    • MacBook Pro: How to determine which graphics processor is in use - Apple Support

    • Set graphics performance on MacBook Pro - Apple Support

     

    The one you have could allow for automatic selection of graphic processor; you

    can limit that by a few settings or in how you use the computer. One aspect of

    the graphic (base mode) can rely on a percentage of standard memory RAM in

    that is shared with that base graphic unit. A secondary unit may use fixed memory.

    Your computer appears to have the maximum standard RAM (8GB) installed.

     

    Does your Activity Monitor indicate any other uses of system resources that may

    hamper the overall performance or GPU? Some hardware is shared... Also, there

    are some extensions and other applications that could affect your entire OS X.

     

     

    Good luck!

  • by Dimson,

    Dimson Dimson Jun 15, 2016 4:04 PM in response to K Shaffer
    Level 1 (8 points)
    Notebooks
    Jun 15, 2016 4:04 PM in response to K Shaffer

    Actually, I made a reset of the SMC recently, but unfortunately it didn't help me. So I'm going to reset NVRAM, maybe it gets something. I hope so.

    K Shaffer, thanks a lot for helping!

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 15, 2016 4:18 PM in response to Dimson
    Level 9 (52,147 points)
    Mac OS X
    Jun 15, 2016 4:18 PM in response to Dimson

    You have the misfortune of having a model identifier 6.2 MBP which is having GPU problems. There was a replacement program on these models but that has expired.

     

    You have the following options: You may have the logic board replaced but it will be at your expense.

     

    You may download and install the following application which will enable you to disengage the discrete GPU and operate with only the integrated one. This will be at the expense of graphics performance.

     

    https://gfx.io/

     

    Ciao.

  • by Dimson,

    Dimson Dimson Jun 15, 2016 4:44 PM in response to OGELTHORPE
    Level 1 (8 points)
    Notebooks
    Jun 15, 2016 4:44 PM in response to OGELTHORPE

    Thank you OGELTHORPE.
    I will try to use that app of course, but for my purposes I think it won't be enough to use only integrated video card.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 15, 2016 4:54 PM in response to Dimson
    Level 9 (52,147 points)
    Mac OS X
    Jun 15, 2016 4:54 PM in response to Dimson

    Then it becomes a choice of a new logic board of a newer MBP.

     

    You can bring the MBP to an Apple store genius bar and have the MBP tested for free.  You will get a repair price quote so then you may make an informed decision.

     

    Ciao.

  • by Rembert Oldenboom,

    Rembert Oldenboom Rembert Oldenboom Jul 3, 2016 3:53 AM in response to Dimson
    Level 1 (4 points)
    Jul 3, 2016 3:53 AM in response to Dimson

    I have the same issue with that laptop. But I managed to get the panics to a workable level: about once or twice a week. The panic seems to be triggered with some actions. Exposé for instance - so I disabled that. Twitter seemed to be causing it at some point, so I had to use another client, but after the Twitter client got updated it didn't result in panics. Extensive scrolling in programs might also cause panics. It might also help to check your logs (start Console to see them) and locate frequent errors in certain program. I had quite some old software and extensions installed which didn't help the stability of my MBP. Removed most of them just by searching on Google on the errors.

     

    The problem is the soldering on the GPU board - due to environmental reasons it contains less lead. The soldering breaks due to thermal stress. With my 2007 MBP I had the same problem and 'resoldered' the GPU board by heating it in an oven. That did work for a couple of months. Then the same procedure had to be done again. Never did it with my 2010 MBP though.

     

    As of now, I'm just wishing my MBP will keep going until the new MBP is released. As I had problems with discrete graphics in my 2007 and 2010 MBPs I'm not too sure I'll have discrete graphics in my next MBP.

     

    By the way, do install gfxCardStatus (see link Dimson). It does improve stability. I use it to keep the MBP from switching from one card to another.

     

    Good luck with your MBP. Mine got tested during the recall period by an Apple genius and the result was: your computer is not affected by this problem. Only after the recall period ended my MBP started to experience this problem. Next time I'll ask for a written confirmation from the Apple genius as I'm not amused.

  • by Dimson,

    Dimson Dimson Jul 3, 2016 5:02 AM in response to Rembert Oldenboom
    Level 1 (8 points)
    Notebooks
    Jul 3, 2016 5:02 AM in response to Rembert Oldenboom

    Rembert, thanks.

     

    Recently I made a reset of SMC, NVRAM and installed gfxCardStatus. I noticed that system started to work better but sometimes when I work with Photoshop, Macbook reboots. And the problem appears during my work with Photoshop only. As for me it's an unclear situation. I have worked on this MBP for more than 5 years in a row and almost without any problem, but now I have it.


    From the panic report, unfortunately, I can understand nothing. Maybe I should check the logs but I'm not sure that it will be clear for me. I would install an old version of Photoshop to check maybe the problem in it, but now I can't do it straight from CreativeCloud, as far as I know.

  • by Esquared,

    Esquared Esquared Jul 3, 2016 5:06 AM in response to Dimson
    Level 6 (8,410 points)
    Mac OS X
    Jul 3, 2016 5:06 AM in response to Dimson

    There's really no doubt: the words "GPU Panic" at the start of the panic log, in combination with this particular model of MBP, can only mean one thing: the GPU is failing. You cannot solve this with any type of software.

  • by Dimson,

    Dimson Dimson Jul 3, 2016 5:25 AM in response to Esquared
    Level 1 (8 points)
    Notebooks
    Jul 3, 2016 5:25 AM in response to Esquared

    Esquared, hello and thanks for your answer.

     

    Okay, if the main problem is the hardware, let it be. But why does it happen now, not year before, three or five? It's unclear for me. Hardware works or not, there is no third case, isn't it?

  • by Esquared,

    Esquared Esquared Jul 3, 2016 5:30 AM in response to Dimson
    Level 6 (8,410 points)
    Mac OS X
    Jul 3, 2016 5:30 AM in response to Dimson

    Dimson wrote:

    Hardware works or not, there is no third case, isn't it?

     

    This could turn into an interesting philosophical discussion. But sadly there indeed is a third option: any hardware can (and will!) fail at some point. (The fourth option: hardware repairing itself is quite rare however. )

  • by Dimson,

    Dimson Dimson Jul 3, 2016 6:04 AM in response to Esquared
    Level 1 (8 points)
    Notebooks
    Jul 3, 2016 6:04 AM in response to Esquared

    As I can see hardware world is full of surprises. But in fact, I can't wait for a miracle, when my MBP fixes itself sometime. Because my work definitely will not wait for it. If it is out of order then I have to fix it by myself.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jul 3, 2016 7:22 AM in response to Dimson
    Level 9 (52,147 points)
    Mac OS X
    Jul 3, 2016 7:22 AM in response to Dimson

    In my initial response I indicated that the only permanent repair is to replace the logic board with a functional one.  Though tedious, it can be done by a reasonably mechanically inclined person.  You might shop the iFixit.com and Powerbookmedic.com web sites for a replacement logic board.

     

    Ciao.

  • by Superpronler,

    Superpronler Superpronler Jul 6, 2016 2:57 PM in response to OGELTHORPE
    Level 1 (19 points)
    Jul 6, 2016 2:57 PM in response to OGELTHORPE

    I am having similar problems. They just started yesterday, never happened before.

     

    I noticed that they occur when the mac was running super hot.

     

    Someone here noticed that it might have to do with which kernel extensions are loaded: fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

     

    But elsewhere, people have mentioned some instability in El Capitan.

     

    Funny how this problem starts appearing months after my apple care runs out...