samrbrown
Level 1 (8 points)
Quicktime

Q: Problem with recording iPad screen using Quicktime

I am having a problem with quicktime where I may record up to 5 minutes from the ipad screen, but after i stop and play it back, there is somewhere in the region of only 10 seconds?

OS X Yosemite (10.10.1)

Posted on Jun 14, 2016 7:00 AM

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samrbrown

Q: Problem with recording iPad screen using Quicktime

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  • by AppleJen77,

    AppleJen77 AppleJen77 Jun 15, 2016 8:08 AM in response to samrbrown
    Community Specialists
    Jun 15, 2016 8:08 AM in response to samrbrown

    Hello samrbrown!

     

    I know how important it is to be sure Quicktime is recording the screen correctly as well.

     

    Without knowing what steps you've tried so far to troubleshoot. I would suggest trying a different cable and trying to record with a different iOS device and see if the results are the same. Also, be sure you computer OS is up to date.

     

    Cheers!

  • by samrbrown,

    samrbrown samrbrown Jun 17, 2016 1:49 AM in response to AppleJen77
    Level 1 (8 points)
    Quicktime
    Jun 17, 2016 1:49 AM in response to AppleJen77

    Hi AppleJen77,

     

    Thanks for the reply.

    I have tried both changing iOS device and cable, with results coming out the same. My Macbook Pro is currently on OS X Yosemite 10.10.1, which I believe is up to date? (Unless I have missed an update!)

     

    Cheers!

  • by Starr.C,

    Starr.C Starr.C Jun 17, 2016 7:16 AM in response to samrbrown
    Community Specialists
    Jun 17, 2016 7:16 AM in response to samrbrown

    Hello again! 

     

    If you are running 10.10.1, go ahead and go to the App Store on the MacBook and check for updates. The latest version of Yosemite is 10.10.5. That might get the issue resolved also if there is an update for QuickTime as well.

     

    Update the software on your Mac

     

    Have a great day!