Q: FaceTime Freezes for few seconds
Hello,
I am having an issue with FaceTime, I can make calls just fine, but the video freezes during the call for short time. Typically I have 5-10sec of call with 1-2sec frozen video. Audio works just fine. Also what is interesting that even my video (meaning that little video of myself in the corder) freezes.
system: 2014 MBP 8MB Ram
OS: 10.11.4 (up to date)
network: WIFI over several different networks, all ~ 5MB+ down and 2MB+ up
antivirus: Avira in the past, now Norton (same behavior under both)
I really tested several WIFI networks, did not help.
It almost looks like my MacBookPro cannot keep up decoding the video?? Person on the other side never see any issues. Is there any diagnostics I can run beyond watching the Activity Monitor which btw seems OK
thank you
MacBook Pro with Retina display, Mac OS X (10.4.11)
Posted on Jun 17, 2016 10:10 AM