Q: Apple watch Sport Scratched
I have an Apple Watch Sport 42mm which was purchased just over six months ago and has been like all Apple products amazing until now!
I only wear it for lite use as I am an office worker and have not had a single scratch or mark in 6 months of owning it, I clean it nightly with a lint free cloth to ensure it is always looking good.
A Couple of weeks ago a couple of scratches appeared on the top and bottom rounded edges, these have got so bad now it looks like I fell over and we dragged do the road on the edges of it rendering the watch usless. I noticed the other day that my work shirt cuffs rubs the watch in the exact direction the scratches appear so made an appointment with Apple Genius Bar.
Took the watch to the Genius Bar today and expressed my concerns with the watch, it turns out Apple Watch is limited and therefore any damage is not covered but it could be sent for out of warranty repair at a cost (over half the value of a new watch).
Contacted online support same response as no way it would not scratch so easy as they have no reported cases and would be aware if there was.
Not sure what to do now as an Apple fan and house if full of Apple products, but this may be my last Apple purchase
Apple Watch Sport 42mm
Posted on Jun 18, 2016 2:29 PM