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All replies
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Helpful answers
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May 3, 2016 3:56 AM in response to JF Fourieby Dougy_G,Thank You so much man. I was getting REALLY frustrated with iTunes and it's NOT CONNECTING issues with my iPhone/iPad. Hit the nail on the head mate with this remedy, it sorted my problem out 100% as I see many others as well. BLOODY drivers hey?!! Thanks a Bunch dude
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May 3, 2016 6:25 PM in response to JF Fourieby diweshsaxena,Thanks a Ton .. This worked like a charm
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May 7, 2016 6:24 PM in response to JF Fourieby avecina0,Wonderful jf fourie. You just solved my problem too!
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May 30, 2016 8:16 AM in response to SLianaD11by nickconner13,Tried everything for days. Here is the solution! http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows
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Jun 7, 2016 10:39 PM in response to JF Fourieby relred1,Thank you! The problem solved in under 5 minutes, Instructions were well written and easy to follow.
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Jun 19, 2016 4:42 AM in response to SLianaD11by Nell.7,It worked in iTunes 11, after update to 12 it is not working. It happened several times in my family... dont update!!!
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Jun 19, 2016 12:56 PM in response to Nell.7by turingtest2,If your iOS device isn't showing in iTunes try the following:
- Open Control Panel > Device Manager
- Plug in your device
- Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device. - Right-click and select Update Driver Software...
- Click Browse my computer for driver software
- Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers - Click Let me pick from a list of device drivers on my computer
- Click Apple Mobile Device USB Driver
- Click Next, then Close and exit Device Manager
For step 3 above, open the device manager. Expand any of these sections that are listed.
- Universal Serial Bus Controllers
- Imaging Devices
- Portable Devices
- Other Devices
Connect the device. You should hear the telltale sound of Windows device connection and one section should gain a new entry. That should be your device. It may not be labelled correctly at this stage. If you don't hear a noise suspect a damaged cable.
Or try If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support which is Apple's version of the advice above.
Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates. 64-bit users could also try the alternate Download iTunes for Windows (64-bit - for older video cards) build which is sometimes a useful workaround.
Or lastly try rolling back to the last build of iTunes that worked for you. See iTunes installers for download links. If you're rolling back from 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you'll also need to roll back the library database in the manner described inEmpty/corrupt iTunes library after upgrade/crash. The tip includes suggestions for reintroducing any recent purchases so at worst you lose a few playcounts and/or a recently created playlist.
tt2
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Jun 21, 2016 1:50 PM in response to JF Fourieby ecline217,THANK YOU!!! Only advice that actually worked after hours of searching!!!
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Jun 25, 2016 10:17 AM in response to JF Fourieby Pushkar0502,Thanks JF Fourie
This solutions worked for me and now I am able to see my iPhone in iTune.
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Jul 24, 2016 5:19 AM in response to JF Fourieby Sandymount,This resolved for me. Windows 10 had installed driver for iPhone before iTunes was installed. Driver in Device Manager showed Microsoft as vendor. After updating driver by specifying Apple Drivers folder, the venodr is now Apple and iTnes sees the iPhone.
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