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All replies
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Helpful answers
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Jun 18, 2016 5:01 PM in response to giorgigeezby macjack,★HelpfulIf you got a virus warning it is bogus. First of all Mac do not get viruses. Seconly, how would anyone know if you had a virus? No one but yourself has access to your computer, not even Apple.
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Jun 18, 2016 5:00 PM in response to giorgigeezby John Galt,★HelpfulNo. It's a common scam perpetrated by criminals seeking to extort money from you. Ignore it.
If you were to click the Close button (despite the dialog text there is no "OK" or other option) it would initiate a mildly entertaining but completely inert animation claiming to "scan" your Mac (which is literally impossible, including references to a "registry" which doesn't even exist on a Mac) concluding that a "bankworm virus" has infected your Mac, followed by the predictable exhortation to download and install some magical cure-all claiming to fix it. Fortunately that link it provides to do so is dead, which brings the entertainment to an abrupt end.
Please read Phony "tech support" / "ransomware" popups and web pages.
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Jun 18, 2016 5:01 PM in response to John Galtby giorgigeez,Thanks, sophos picked it up as malware/phish.
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Jun 19, 2016 5:51 AM in response to giorgigeezby Eric Root,You might want to consider uninstalling Sophos. It tends to interfere with the computer's operation while providing minimal to no benefit.
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Jun 19, 2016 9:31 AM in response to giorgigeezby macjack,giorgigeez wrote:
Thanks, sophos picked it up as malware/phish.
G
Now, there is a real problem... Sophos.
As Eric said uninstall Sophos.
There are no viruses that can attack Mac.OS X. So, anti-virus programs are selling a cure for a disease that doesn't exist. And they are renowned for borking Mac systems.
A Mac can pick up malware but not if you just use common sense. You really have to actively invite some malware in for it to happen. That means downloading and knowingly giving your password for it to download. Mac provides all the protection you need with SIP (System Integrity Protection).I About System Integrity Protection on your Mac - Apple Support
If you do happen to download adware you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac. If you use torrents, don't. Torrents are a good way to pick up malware because anything can hitchhike in on a download.
Safari pop-ups are different and easier to deal with. In Safari 9.1 and later just close the window. For earlier versions force quit and hold the shift key while restarting Safari.
https://support.apple.com/en-us/HT203987
Finally, stay away from programs that purport to "clean your Mac". They can do damage to your system. Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care routinely by OS X.
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Jun 19, 2016 8:02 PM in response to giorgigeezby GadgetFixer,Do not trust this!! It is completely fake and is a total skam. Do not download this. And it is also not free!