HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime
amzkyz

Q: Cant activate my imessage using apple id

Cant activate my imessage using  my apple id? Even after restoring my iphone. Im on ios 9.3.2..it was working before. Iwas actually using text forwarding but since i switch that on and of many times to activate the txt forwarding suddenly it wont let me sign now my apple id. Its just stuck.

Posted on Jun 19, 2016 2:23 AM

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Q: Cant activate my imessage using apple id

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  • by Ulexes138,

    Ulexes138 Ulexes138 Jun 19, 2016 4:03 PM in response to amzkyz
    Community Specialists
    Jun 19, 2016 4:03 PM in response to amzkyz

    Hi amzkyz,

     

    Thanks for reaching out to the Apple Support Communities. I know how important it is to keep your messages working as expected, so we'll work with the community to find you a solution. What I'd recommend doing first is just double-checking to be sure your login info for your Apple ID is working. You can check this by going to the Apple ID website to make sure you can log in.

     

    If you can log in, let the community know what happens when the sign-in hangs up. For example does it say "Waiting on activation" or any other message?

     

    Best Regards

  • by jrgreg74,

    jrgreg74 jrgreg74 Sep 11, 2016 4:49 PM in response to Ulexes138
    Level 1 (4 points)
    Sep 11, 2016 4:49 PM in response to Ulexes138

    This is not helpful at all

  • by markwmsn,

    markwmsn markwmsn Sep 11, 2016 9:23 PM in response to jrgreg74
    Level 5 (5,652 points)
    Photos for Mac
    Sep 11, 2016 9:23 PM in response to jrgreg74

    Did you try the suggestion? What results did you observe at each step?

     

    Nobody here is "magic"; we cannot see what is happening on your device unless you give us details.