Q: Enable to complete Touch ID setup
My iPhone 5s version is the latest version : iOS 9.3.2. I have touch ID, and it works until 2 weeks ago.
I checked my touch ID and it's turned off, so i tried to turned it on. Then, i added my fingerprints, it still works.
But, 3 days later i tried to insert my fingerprints, it didn't work, so i insert my passcode. When i checked my touch ID it's turned off again, so i tried turned it on again, but it says 'Failed. Enable to complete Touch ID setup. Please go back and try again.'
I tried to hard restart my phone more than 3 times, but it still didn't work.
So what must i do?
Thanks before
iPhone 5s, iOS 9.3.2
Posted on Jun 20, 2016 2:16 AM
If nothing in here works then it's likely due to a hardware issue
Use Touch ID on iPhone and iPad - Apple Support
Check with Apple Support to review and diagnose it
Posted on Jun 20, 2016 2:21 AM