HT204340: Use third-party keyboards on your iPhone, iPad, and iPod touch
Learn about Use third-party keyboards on your iPhone, iPad, and iPod touch
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Helpful answers
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Jun 20, 2016 2:17 AM in response to Catherine Harrisonby mabaeyens,Are you allowing them as full access? If yes try turning off and try and write a new email. I just installed Swype and it's working fine.
Do you have any other accessibility option turned on which could interfere with the keyboards?
Which other keyboards do you see when you tap and hold on the world icon on the keyboard bottom row?