BJFarr

Q: Friends

When i set up my friends page after a day or two its change do you know why

Apple Watch, watchOS 2.2.1

Posted on Jun 20, 2016 10:40 PM

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Q: Friends

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 20, 2016 11:03 PM in response to BJFarr
    Level 10 (122,225 points)
    Apple Music
    Jun 20, 2016 11:03 PM in response to BJFarr

    Hi,

     

    Make sure you are following the instructions here >  Use Digital Touch

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Jun 21, 2016 12:52 AM in response to BJFarr
    Level 7 (34,609 points)
    Apple Watch
    Jun 21, 2016 12:52 AM in response to BJFarr

    Hi

     

    The following steps may help:

     

    • On your iPhone, in the Contacts app:
      • For each of the people you originally added to Friends, check that there is only a single contact card within the Contacts app (delete any duplicates).
      • Check that each contact card contains only that person's own contact information - ie their own phone number(s) and/or email address(es).
      • Also check that there is only a single contact card for you, containing only your own contact information.
    • On your iPhone, go to: Settings > Mail, Contacts, Calendars > in the Contacts section, check that My Info is using your contact card.
    • On your iPhone, go to: Settings > General > Siri > My Info - check that your contact card is selected.
    • On your iPhone, go to: Settings > iCloud - turn on iCloud Contacts.
    • On both your iPhone and your watch, delete old Messages conversations with each friend:
      • On your iPhone: Messages app > swipe left on a message thread > delete.
      • On your watch: open the Messages app (via the Home screen, which is accessed via single press on the Digital Crown) > swipe left on a message thread > tap on Trash / Delete.
    • Reset your sync data:
      • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Reset > tap once on Reset Sync Data.
      • Nothing will seem to happen, but the process will run in the background, invisibly to you.
      • Allow a minute or so for the process to complete.
    • Restart your iPhone and watch (turn both off together, then restart your iPhone first):
    • Check and, if required, edit and/or reorganise your Friends via the Watch app: