-
All replies
-
Helpful answers
-
Jun 21, 2016 9:36 AM in response to marusampby Winston Churchill,Do you still have your old phone.
-
Jun 21, 2016 9:37 AM in response to marusampby ChrisJ4203,marusamp wrote:
I am trying to download all of the pictures form my old iphone 5
Where are you trying to download them to? What computer OS are you using? Are you attempting to import them to your computer for safe keeping? Keep your photos safely stored and up to date on all your devices - Apple Support
Since you post here in iCloud, are you using iCloud to manage your photos? Please provide a better explanation of what you are trying to do and how you are trying to do it.
-
Jun 21, 2016 9:39 AM in response to marusampby marusamp,it says my photos are on i cloud, i am trying to either download them to a PC computer or a usb flash drive. I am able to see all the photos on my phone but not on the computer
-
Jun 21, 2016 9:44 AM in response to marusampby Winston Churchill,DO you have iCloud control panel on the PC, if not you can download them at iCloud.com > photos.
-
-
Jun 21, 2016 9:59 AM in response to marusampby Winston Churchill,Have you enabled iCloud Photo Library and if so do you not see your photos in the iCloud Photo Library folder.