Q: installing Magic Mouse 2 no green light is showing when plugged in
I am using a apple mouse and want to disconnect it to use a magic mouse 2. When I plug into my computer I get no green light
iMac, Mac OS X (10.6.8)
Posted on Jun 20, 2016 8:44 AM
Community Specialists
Hi, lindafromcleveland!
I'm really excited to hear you have a new Magic Mouse 2! It's a great device, and I know you'll love it. I'm understanding that you may be having some trouble getting it set up, though. I've got some information that should help.
First, take a look over the article linked below to ensure your Mac meets the system requirements to use a Magic Mouse 2:
Identify your Apple wireless mouse, keyboard, or trackpad
Under the "Identify your device and requirements" section, this information is shared for the Magic Mouse 2:
Magic Mouse 2
- Lightning connector, built-in battery
- Requires OS X v10.11 or later
If you are not running OS X 10.11 (El Capitan) or later, you'll need to update your OS X software before being able to use the Magic Mouse 2. You can use the link below to help update if you need to.
Update the software on your Mac
Once you're running OS X 10.11, you can use the following article to set up the Magic Mouse 2.
Set up your Apple wireless devices
Have a great day.
Posted on Jun 21, 2016 11:54 AM