Q: I can't send texts to one non I phone user

I Can send and receive texts fine except from one non I phone. User I can get her texts and I can phone her but although the text show as sent she doesn't recieve them can you help we have de registered her phone switched both off and on she has not blocked me

iPhone 5s, iOS 9.3.2

Posted on Jun 18, 2016 7:19 AM

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Q: I can't send texts to one non I phone user

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by stuckboss,

stuckboss Jun 18, 2016 8:03 PM in response to Isrhibeth
Community Specialists

Jun 18, 2016 8:03 PM in response to Isrhibeth

Hello Isrhibeth!

Definitely want you able to message your friend. We can check out a few things for that.

On your iPhone, if you haven't already, go through the steps listed here: If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Hope this helps! Regards.
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by Isrhibeth,

Isrhibeth Jun 19, 2016 12:17 AM in response to stuckboss
Level 1 (8 points)

iPhone

Jun 19, 2016 12:17 AM in response to stuckboss

I Can send and receive texts from all other friends both apple and non Apple users it's just this one that I can't send to. I can f receive her texts so number right my phone set up and her phone set up, she hasn't blocked me on her phone
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by alex_h1,

alex_h1 Jun 21, 2016 12:08 PM in response to Isrhibeth
Community Specialists

Jun 21, 2016 12:08 PM in response to Isrhibeth

Thanks for the followup!
If you or her have tried all the steps in this link, Get help if you can’t receive text messages from an iPhone - Apple Support, then it may be best to have you check the local options in your area here: Apple - Support - Product Selection

Cheers!
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Q: I can't send texts to one non I phone user

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by stuckboss,

by Isrhibeth,

by alex_h1,

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