Q: *** Panic Report ***What does this mean?
My iMac is randomly going black and restarting. I used EtreCheck and pasted the report below as well as the *** Panic Report ***
How can I make this random restarting stop??
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-21 11:31:37
Download EtreCheck from https://etrecheck.com
Runtime 8:00
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
ST31000528AS disk0 : (1 TB) (Rotational)
EFI (disk0s1) /Volumes/firmwaresyncd.5JrmsV : 210 MB (191 MB free)
Macintosh HD (disk0s2) / : 999.35 GB (605.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Seagate BUP Slim SL 2 TB
EFI (disk1s1) <not mounted> : 210 MB
BACKUP (disk1s2) /Volumes/BACKUP : 2.00 TB (861.54 GB free)
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/Extensions
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-06-11) [Support]
/System/Library/Extensions
[not loaded] com.dymo.usbprinterclassdriver.kext (1.0 - 2016-06-11) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1 - 2016-06-11) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1 - 2016-06-11) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1 - 2010-10-19) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1 - 2010-10-19) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1 - 2010-10-19) [Support]
[not loaded] 9 Apple tasks
[loaded] 164 Apple tasks
[running] 65 Apple tasks
[not loaded] 40 Apple tasks
[loaded] 162 Apple tasks
[running] 89 Apple tasks
[loaded] com.oracle.java.Java-Updater.plist (2014-09-27) [Support]
[running] com.seagate.SeagateStorageGauge.plist (2010-03-10) [Support]
[loaded] bootps.plist
[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.adobe.versioncueCS4.plist (2009-11-14) [Support]
[not loaded] com.danga.memcached.plist
[loaded] com.microsoft.office.licensing.helper.plist (2012-11-05) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-09-27) [Support]
[running] com.vix.cron.plist
[loaded] exec.plist
[loaded] finger.plist
[loaded] ftp.plist
[loaded] jp.co.canon.MasterInstaller.plist (2016-05-24) [Support]
[loaded] login.plist
[loaded] ntalk.plist
[loaded] org.apache.httpd.plist
[loaded] org.cups.cups-lpd.plist
[running] org.cups.cupsd.plist
[loaded] org.net-snmp.snmpd.plist
[running] org.ntp.ntpd.plist
[loaded] org.openldap.slapd.plist
[loaded] org.postfix.master.plist
[loaded] shell.plist
[loaded] ssh.plist
[loaded] telnet.plist
[loaded] tftp.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-13) [Support]
[running] com.lastpass.LastPassHelper.plist (2016-04-13) [Support]
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application (/Applications/Google Chrome.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
[running] com.etresoft.EtreCheck.208032
[running] com.evernote.EvernoteHelper
[running] com.getdropbox.dropbox.1952
[loaded] com.google.Chrome.60512
[loaded] 404 Apple tasks
[running] 170 Apple tasks
DirectorShockwave: 11.6.5r635 (2012-04-27) [Support]
nplastpass: 4.1.2 - SDK 10.11 (2016-04-13) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-24)
AdobePDFViewerNPAPI: 11.0.07 - SDK 10.6 (2014-05-22) [Support]
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-13) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-07) [Support]
QuickTime Plugin: 7.7.3 (2016-05-24)
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-13) Outdated! Update
PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]
SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-16) [Support]
AdobePDFViewer: 11.0.07 - SDK 10.6 (2014-05-22) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-17)
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-28) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Buffer - Buffer - http://buffer.com (2016-04-13)
Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-04-13)
Clean Links for Google - Dennis Umetzu - http://www.umetzu.com (2016-05-06)
LastPass - LastPass - https://lastpass.com (2016-05-06)
Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-27)
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2016-05-06)
DivX (2010-08-25) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2012-09-14) [Support]
Java (2016-05-28) [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 393.59 GB
Destinations:
BACKUP [Local]
Total size: 2.00 TB
Total number of backups: 53
Oldest backup: 2/13/16, 12:38 AM
Last backup: 6/20/16, 6:57 PM
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 393.59 GB X 3)
9% Google Chrome Helper(20)
3% kernel_task
2% WindowServer
1% Dropbox
0% mdworker(3)
2.37 GB Google Chrome Helper(20)
715 MB kernel_task
270 MB Google Chrome
131 MB Dropbox
98 MB mds_stores
3.03 GB Free RAM
4.97 GB Used RAM (1.81 GB Cached)
0 B Swap Used
Jun 21, 2016, 11:19:59 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-21-111959_[redacted].panic [Details]
Jun 21, 2016, 11:19:27 AM Self test - passed
Jun 20, 2016, 07:07:37 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-20-190737_[redacted].panic [Details]
Jun 20, 2016, 02:10:54 PM ~/Library/Logs/DiagnosticReports/DocumentPopoverViewService_2016-06-20-141054_[ redacted].crash
com.apple.appkit.xpc.documentPopoverViewService - /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/DocumentPopo verViewService.xpc/Contents/MacOS/DocumentPopoverViewService
Jun 18, 2016, 06:36:45 PM ~/Library/Logs/DiagnosticReports/ScreenSaverEngine_2016-06-18-183645_[redacted] .crash
com.apple.ScreenSaver.Engine -
/System/Library/Frameworks/ScreenSaver.framework/Resources/ScreenSaverEngine.app /Contents/MacOS/ScreenSaverEngine
Jun 11, 2016, 10:21:42 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-11-102142_[redacted].panic [Details]
Jun 1, 2016, 06:35:00 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-01-183500_[redacted].panic [Details]
May 30, 2016, 12:47:37 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-30-124737_[redacted].panic [Details]
May 30, 2016, 11:47:25 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-30-114725_[redacted].panic [Details]
May 30, 2016, 10:56:49 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-30-105649_[redacted].panic [Details]
May 24, 2016, 12:57:07 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-24-125707_[redacted].panic [Details]
Anonymous UUID: 598DE295-E318-081A-2E9E-96D49E2CFC96
Tue Jun 21 11:19:57 2016
*** Panic Report ***
panic(cpu 1 caller 0xffffff800a11f98b): "a freed zone element has been modified in zone kalloc.80: expected 0xdeadbeefdeadbeef but found 0xdeadbeefdeadbeed, bits changed 0x2, at offset 16 of 80 in element 0xffffff801fd5ac70, cookies 0x3f001161aa28bb38 0x535215919d8230f"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/osf mk/kern/zalloc.c:503
Backtrace (CPU 1), Frame : Return Address
0xffffff81155d3270 : 0xffffff800a0dab12
0xffffff81155d32f0 : 0xffffff800a11f98b
0xffffff81155d3420 : 0xffffff800a5a22de
0xffffff81155d3460 : 0xffffff800a2e6c9a
0xffffff81155d34c0 : 0xffffff800a4fc244
0xffffff81155d35b0 : 0xffffff800a4fcb6d
0xffffff81155d3750 : 0xffffff800a4f5a95
0xffffff81155d37e0 : 0xffffff800a50fa7d
0xffffff81155d39b0 : 0xffffff800a2f2efe
0xffffff81155d3a80 : 0xffffff800a2f26a8
0xffffff81155d3bc0 : 0xffffff800a305c25
0xffffff81155d3c10 : 0xffffff800a313317
0xffffff81155d3f30 : 0xffffff800a3087fa
0xffffff81155d3f60 : 0xffffff800a6286a1
0xffffff81155d3fb0 : 0xffffff800a1ecc66
BSD process name corresponding to current thread: Dropbox
Mac OS version:
15F34
Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x0000000009e00000
Kernel text base: 0xffffff800a000000
__HIB text base: 0xffffff8009f00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 58453196182446
last loaded kext at 420912598308: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8d347000, size 69632)
last unloaded kext at 505934818608: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8d347000, size 61440)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.1
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.driver.AGPM 110.22.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274.9
com.apple.driver.AppleHDA 274.9
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.4.2
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleLPC 3.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.kext.AMD6000Controller 1.4.2
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleIRController 327.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOAcceleratorFamily2 205.10
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleHDAController 274.9
com.apple.iokit.IOHDAFamily 274.9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.kext.AMDSupport 1.4.2
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IO80211Family 1110.26
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: iMac12,2, BootROM IM121.0047.B23, 4 processors, Intel Core i5, 3.1 GHz, 8 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: BUP Slim SL
USB Device: IR Receiver
USB Device: Card Reader
Thunderbolt Bus: iMac, Apple Inc., 25.1
iMac, OS X El Capitan (10.11.5), iMac 27" mid 2011; 3.1GHz Core i5
Posted on Jun 21, 2016 10:59 AM