HT205628: If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen

Learn about If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen
Singhdepp

Q: touch ID is not working

hii.

I am using I-Phone 6. My Touch ID is not working. Even its not accepting the new -finger prints. When trying its displaying "Unable to complete Touch ID setup.Please go back & try Again".

 

Pls provide the solution.

iPhone 6, iOS 9.3.2

Posted on Jun 22, 2016 6:11 AM

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Q: touch ID is not working

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 22, 2016 6:53 AM in response to Singhdepp
    Level 8 (37,992 points)
    Mac OS X
    Jun 22, 2016 6:53 AM in response to Singhdepp

    Your phone has a hardware problem. Take it to an Apple store.

     

    While you didn't mention having the phone repaired, if you had the screen replaced by someone other than Apple, and they didn't know what they were doing, they permanently broke Touch ID. In this case only there is no way to fix it.