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Q: remote access MacMini...Mom's helper

Question: how to set up remote access to my Mom's computer so that I can address any of the technical issues that she has?

 

I have an iMac late 2013 with El Capitan 10.11.5.

My mom's computer is a mac mini upgraded to 8 MG of RAM and also with El Capitan (not sure if there have been other updates since I was there last).

 

I would like to be able to connect to her computer remotely in order to see her screen and be able to assist in updates remotely.

I understood that El Capitan had the capability built-in but I wanted to know how to set it up.

 

Thank you in advance for your assistance.

 

Mom's helper

Mac mini, OS X El Capitan (10.11.4), Computer at Mom's house

Posted on Jun 22, 2016 8:33 AM

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