Paul Seymour1
Level 2
(321 points)
Apple TV
Q: Phone not backed up to iCloud
I periodically get the message on my iPhone 6 that it hasn't been backed up to iCloud. This message says it hasn't backed up in 8 weeks, and that in order for that to happen, the phone needs to be plugged in, locked and connected to Wifi.
For most of the past 8 weeks, this phone has been plugged in, locked and connected to Wifi. Why is it not backed up to iCloud?
iPhone 6, iOS 8.1.2, 64GB
by ChrisJ4203,Apple recommended
ChrisJ4203
Level 9
(57,355 points)
iPhone
See the troubleshooting steps in this support document to create an iCloud backup. If iCloud Backup couldn’t be completed or you can’t restore - Apple Support
