Q: Time Capsule conectivity issue with Windows 7
Hello,
I own a A1309 Time Capsule with 3TB of memory and it has stopped working with my Windows PC for a while. It used to connect normally not long ago, but now the drive doesn't appear and I can't access the Time Capsule through AirPort Utility unless I type in the IP Address. I have a lot of archives stored into the drive and can't access it from any PC that runs Windows in my house.
My system settings are:
- RAM - 8 GB
- Intel Core i5-2430M 2.40 GHz
- 64 bit
- Windows 7 Professional
I know that the Time Capsule is working normally, because I can access it from an old iMac I have here.
Other details: my Time Capsule is on system version 7.6.7 and I also have the latest Airport Utility installed on my PC.
Thanks in advance,
Rodrigo Trindade
Time Capsule, Windows 7
Posted on Jun 22, 2016 3:21 PM
I tried doing a hard reset, but the light doesn't start to blink in orange - weather I do the soft or hard reset.
If you haven't yet, try doing a "factory default" reset instead of either a soft or hard one. This reset will NOT affect any data stored on the TC's internal hard drive and will bring the TC back to its "out-of-the-box" configuration. Which is a wireless Internet router that will broadcast an unsecured wireless network with a network name of something like: Apple Network NNNNNN. With this type of reset, the TC's LED status light should now be flashing amber/orange.
That would be normal as it would be telling you that additional configuration steps are still required, like wireless security. You should now be able to access the TC using the AirPort Utility for Windows.
Posted on Jun 24, 2016 1:55 PM
