Q: Erase IPhone

I need to erase my Iphone 5s before giving it away. The phone has an old email address that I no longer have access to and I forgot the password. How do I erase it?

Posted on Jun 23, 2016 4:31 AM

I have this question too

thunderzzz

Level 6 (8,379 points)

Notebooks

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Check these articles and follow the instructions.

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

https://iforgot.apple.com/appleid

Posted on Jun 23, 2016 4:37 AM

Q: Erase IPhone

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by thunderzzz,Apple recommended

thunderzzz Jun 23, 2016 4:37 AM in response to NortonJack
Level 6 (8,379 points)

Notebooks

Jun 23, 2016 4:37 AM in response to NortonJack

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
Check these articles and follow the instructions.

If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
https://iforgot.apple.com/appleid
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Q: Erase IPhone

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by thunderzzz,Apple recommended

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