HT201363: About Apple ID security questions

Learn about About Apple ID security questions

alpachino93

Level 1 (12 points)

Wireless

Q: need a hand

guys i can't rest my security question , whenever i go to change security question asking me to put the answer nothing else show like the rest of the people ,what should i do in this situation

iPhone 6s Plus, iOS 9.3.2

Posted on Jun 23, 2016 3:10 AM

I have this question too

Q: need a hand

All replies

Helpful answers

by Bob Timmons,Helpful

Bob Timmons Jun 23, 2016 6:34 AM in response to alpachino93
Level 10 (104,988 points)

Wireless

Jun 23, 2016 6:34 AM in response to alpachino93

Please see this Apple support document: Contact Apple for help with Apple ID account security - Apple Support
Reply options

Link to this post

by alpachino93,

alpachino93 Jun 23, 2016 6:35 AM in response to Bob Timmons
Level 1 (12 points)

Wireless

Jun 23, 2016 6:35 AM in response to Bob Timmons

SO should I call them ?!
I Couldn't find anything help full here for me
Reply options

Link to this post

by Tesserax,

Tesserax Jun 23, 2016 9:31 AM in response to alpachino93
Level 9 (53,994 points)

Wireless

Jun 23, 2016 9:31 AM in response to alpachino93

You will need to ask Apple's Apple ID Account Security team to reset your security questions. To contact them, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
Reply options

Link to this post

HT201363: About Apple ID security questions

Q: need a hand

All replies Helpful answers

by Bob Timmons,★Helpful

by alpachino93,

by Tesserax,

All replies

Helpful answers

by Bob Timmons,Helpful