HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

Learn about Gather and use iTunes Diagnostics in iTunes for Windows

patfacey

Level 1 (8 points)

iTunes

Q: How do I get my Iphone 5S to boot up. It goes to apple log and then to Itunes logo and stops.

How do I get my IPhone 5S to Boot up. It goes to apple logo and then to itunes logo and stops

Posted on Jun 23, 2016 4:02 PM

I have this question too

Q: How do I get my Iphone 5S to boot up. It goes to apple log and then to Itunes logo and stops.

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by Rysz,

Rysz Jun 23, 2016 4:09 PM in response to patfacey
Level 7 (20,301 points)

iTunes

Jun 23, 2016 4:09 PM in response to patfacey

You need to connect it to your computer with the current version of iTunes installed. You will then see step-by-step instructions displayed on the screen.
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