Q: Retrieving old back up/texts
I use to back up my phone to my computer to iTunes. My computer is now broken and I have a new phone! I was wanting to get access to my back ups so that I can retrieve text messages that are important for a court case. Is there anyway I can get access to these messages or past back up? I have a new computer but again the old one does not have any ability to power up or anything.
iPhone 6s Plus, iOS 9.3.2
Posted on Jun 23, 2016 7:08 PM
If you backed them up to an iTunes library that you no longer have access to, then there is no way to retrieve them. If you have any way to move that library to the new computer, then you would be able to access the backups: How to move your iTunes library to a new computer - Apple Support
If you backed up your iPhone to iCloud, then you would be able to restore it to the iCloud backup to retrieve your text messages.
Best of luck,
GB
Posted on Jun 23, 2016 10:26 PM