jeffreg

Q: iPhone 5 Message Reply Issue

Hello. I cannot seem to directly reply to some messages. I have to create a new message for that sender to respond. So I have a thread with all my received messages, and another thread for all my replies.  I've included their numbers--the number with and without their area code--in my contacts, but still the problem persists.

 

Any idea how to solve this? Thanks in advance.

iPhone 5

Posted on Jun 23, 2016 10:54 PM

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Q: iPhone 5 Message Reply Issue

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  • by Ulexes138,

    Ulexes138 Ulexes138 Jun 24, 2016 1:03 PM in response to jeffreg
    Community Specialists
    Jun 24, 2016 1:03 PM in response to jeffreg

    Hello jeffreg,
     

    Thanks for reaching out to the Apple support community. I know how important it is to be able to respond to messages efficiently. I think I'd be lost without being able to use my messages as expected. I'd like to help and have an article that may help you troubleshoot the issue you are having replying to messages. The first section of this article, while written more for not being able to send or receive at all, may help :

    If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

    If, after going through that first section, you are still having the same issue, try going to Settings> Messages > Send & Receive. Then tap on you Apple ID and Sign Out. Afterwards, restart your iPhone and sign back in. If there's any error messages, reply back with the exact wording.


    Best regards.