rstephens020
Level 1
(4 points)
Q: Back up iphone to computer tab is grayed
Trying to backup my "i"phone iOS 9.3.2
I see "i" phone on my computer (internal storage) ; I can open pictures
i tunes does not recognize i phone device tab (all backup, sync, restored, tabs are grayed)
connected by usb cable
latest update for itunes is completed
Recommendation to solve backup phone issues, last update was April 13
iPhone 6 Plus, iOS 9.3.2
by elcpu,Apple recommended
elcpu
Level 6
(16,186 points)
Photos for Mac
What version of iTunes do you have? The latest is 12.4.1.
This article may help:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
