HT204142: Device Enrollment Program Frequently Asked Questions (FAQ)

Learn about Device Enrollment Program Frequently Asked Questions (FAQ)
MetroEast Developer

Q: Please add a note to paragraph 4 "Which devices can be enrolled in DEP?"

Please add a note to paragraph 4 "Which devices can be enrolled in DEP?"

 

Purchases made through Apple that do not have a customer ID attached to the order cannot be enrolled in DEP.

 

We made a purchase 4 years ago, which ordinarily would be eligible.

The omission of a customer ID on the order breaks the chain… and therefore breaks the enrollment opportunity.

Posted on Jun 24, 2016 6:11 PM

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Q: Please add a note to paragraph 4 "Which devices can be enrolled in DEP?"

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