Q: Button Missing for Remote App Setup
Having difficulties pairing "Remote" app (downloaded just today) on my iPhone 6 with new Apple TV 4. I've followed most of the troubleshooting hints on the Apple Support pages to no avail. All devices are on the same network. All are using the same Home Sharing Account. Apple TV does not appear in Remote app, though. Even tried to enter 4 digit code manually, but, from what I gather online, in order to do that, I am supposed to click on a "Remote App" button, in between the "Bluetooth" button and the "Learn Remote" button, under Other Devices, in the Remotes and Devices Settings on the Apple TV. The "Remote App" button does not appear on my Apple TV. Can anyone tell me why this is not appearing on my Apple TV?
iMac (27-inch Mid 2010), OS X Yosemite (10.10.3)
Posted on Jun 24, 2016 6:53 PM
I don't think home sharing or Apple ID have anything to do with this. You did say the same WiFi network, yes? Are you able to AirPlay to ATV? That would confirm that the devices can see one another. Also, have you updated to the latest tvOS? The Remore app only came in with 9.2.
Posted on Jun 25, 2016 11:19 AM