Q: Having problems with my iPod classic
Hello, I have a 160 GB, 6th Generation iPod classic and just yesterday I was putting some new music on my iPod and noticed my iTunes starts lagging a couple times. When I ejected my iPod, all my music including the new music had disappeared. I'm currently on Windows 10 and with the newest version of iTunes (there are no further updates available for iTunes). I did a couple resets (by pressing the middle button and menu button simultaneously) in hopes of my music coming back (the only reason I did this is because something similar happened before and doing the reset magically worked recovering all my music) but it unfortunately didn't work this time. A couple hours later my iPod was in the Apple logo screen and kept self resetting and wasn't going past the Apple logo screen. I tried doing the diagnostic mode and that didn't work. I also put my iPod in disk mode and my computer sensed that my iPod was plugged in but iTunes wasn't opening. When I had iTunes open and tried plugging in my iPod (while in disk mode) it starts freezing. Everytime I have my iPod plugged in without being in disk mode it keeps resetting and showing the same Apple logo, only the screen is dimmed when plugged in and bright when not plugged in. I even let my iPod die through all the continuous resetting but that didn't help. I even tried formatting in hopes of restoring it through iTunes but that didn't work. So now I'm not sure what to do because it keeps resetting and won't get past the Apple logo and iTunes isn't picking it up.
Thank you for your time and if anyone can give any help it would be very appreciated..
iPod classic, Windows 10, 6th Generation 160 GB
Posted on May 8, 2016 11:26 PM
The numbers don't look too bad, but if the iPod needs to access something in that group of 19 pendings on startup, and can't, that might be why the device is resetting. Try the DFU restore or reformat methods. Once the pendings are released it should work normally again.
tt2
Posted on May 9, 2016 10:24 AM