BRAAP

Q: iPhone 6, ghost touching screen...

Brand new iPhone 6, 64gb, no case, received 24 hours ago, one charge cycle of use, everything works fine with the phone, except it is randomly ghost touching left side of screen. Phone has been restarted several times, updated the as shipped iOs 8.0 to iOs 8.1.1 at lunch, no change, ghost touching still happening.

 

Turned it on and upon initial configuration noticed ghost touching of left side of screen, phone opened up an app and was operating it as if being touched, mostly left side of screen inputs, (my hands no where near the screen) typing a text ghost touching happened again, left screen ghost touches causing all sorts of mayhem. On a web page looking at an item I recently purchased, ghost touching selected the item, and shopping cart, (thank goodness to actually place and order requires more deliberate action). Updating the apps from the app store, non stop ghost touching, launching the apps trying update. Withe he phone sitting on the desk no objects near it even  ghost swiped along with more ghost touches that took it out of "updates" and launched a video of a game in "Featured Apps" Once the updates were down, the ghost touching subsided to the more sporadic random touching. During the app updates was the only real noticeable pattern and it was quite literally almost non stop entire time.

 

Anyone else experience this with their iPhone 6,  4.7"?

Posted on Nov 20, 2014 10:58 PM

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Q: iPhone 6, ghost touching screen...

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  • by TheMinionBeast,

    TheMinionBeast TheMinionBeast Jun 20, 2016 4:45 AM in response to BRAAP
    Level 1 (16 points)
    iPad
    Jun 20, 2016 4:45 AM in response to BRAAP

    dI'd your iDevice Jailbroked? Did you tried to restart, did you tried to reset it, Did you try to get contacted with apple support? I suggest to one try one of my awnsers!

  • by Nutty63,

    Nutty63 Nutty63 Jun 22, 2016 12:19 PM in response to TheMinionBeast
    Level 1 (8 points)
    Jun 22, 2016 12:19 PM in response to TheMinionBeast
    Never jailbroken, have tried restart, restore, have sent it in cellular provider to see if they can fix/replace...
  • by Odie34,

    Odie34 Odie34 Jun 24, 2016 6:22 PM in response to Nutty63
    Level 1 (4 points)
    Jun 24, 2016 6:22 PM in response to Nutty63

    I believe that I figured out the cause in my case...  Perhaps you can see if it applies to you.

     

    It seems that my "ghost touches" only occur when I'm using 3G, and even then, only when the signal is weak.  Having made this connection, I did a Google search and found a few places where people said that the chip that monitors the touchpad is near the 3G antenna, and that interference from the antenna can cause the chip to think that the screen is being touched.  The problem occurs more in areas with weak signals because the phone outputs a higher level of RF (and thus generates more interference) in those areas.

     

    Is it possible that you've been is areas of weak 3G signals over the past 10 days?

  • by Nutty63,

    Nutty63 Nutty63 Jun 24, 2016 11:56 PM in response to Odie34
    Level 1 (8 points)
    Jun 24, 2016 11:56 PM in response to Odie34

    I would say that was a very strong possibility, as I live in South Africa (not in a city/major town) and perhaps it is the cause, I haven't got the phone as I sent it away to be fixed, so cannot test right now.

    However, if what you suggest is true, surely it would be happening to a lot more iPhones?

  • by Odie34,

    Odie34 Odie34 Jun 25, 2016 11:26 AM in response to Nutty63
    Level 1 (4 points)
    Jun 25, 2016 11:26 AM in response to Nutty63

    I'm thinking that some chips may be more sensitive to this than others. (Perhaps this is only a problem with certain production runs.)  Also, it doesn't happen with 4G... Only 3G when the signal is weak.  This is unusual enough that it's not surprising that it's not happening  to a high percentage of people with iPhones.  Of course, it's also possible that I'm wrong.  I'm trying to piece together a cause, and this matches up with just about every occurrence that I've heard about.  That's why I was curious if you've been using more weak 3G since the problem got worse for you.

  • by Nutty63,

    Nutty63 Nutty63 Jun 25, 2016 11:45 PM in response to Odie34
    Level 1 (8 points)
    Jun 25, 2016 11:45 PM in response to Odie34

    Your investigations/feedback is appreciated, just hope my iPhone works nicely when I get it back...

  • by lilhubb012,

    lilhubb012 lilhubb012 Jun 27, 2016 9:11 PM in response to BRAAP
    Level 1 (8 points)
    iPhone
    Jun 27, 2016 9:11 PM in response to BRAAP

    I am constantly having this problem.  Plugged in.  Not plugged in.  On wifi.  On LTE.  On 4g.  On 3g. 

     

    I restored the phone multiple times.  (I just did it again.  It set its own passcode.  Thankfully I've figured it out.)  I turned it off and back on.  I took it to the Apple store and they called it an "oversensitive screen" and that it apparently only happens on iPhone 6 plus (which is obviously false).  They told me because the phone isn't under warranty that I have to replace it. 

     

    This only started happening to me when I updated to 9.3.2.  My phone is becoming unusable and it's really making me angry.  It makes me want to get rid of all of my Apple products due to lack of customer service.  It is a problem with the phone yet it is clearly just my problem that I am meant to deal with alone.  Anyone want an iPhone 6 plus, iPad mini, MacBook Air or Apple TV?  I'm about to ditch all of these Apple products because Apple clearly doesn't want to help me.

  • by Sidekick74,

    Sidekick74 Sidekick74 Jul 4, 2016 9:07 PM in response to BRAAP
    Level 1 (8 points)
    Jul 4, 2016 9:07 PM in response to BRAAP

    I am having the exact same problem. I have the iPhone 6. I think I may have found a fix. I did it a couple days ago and the ghost touches stopped completely. I have no idea why it worked, or if the problem will return, but so far so good. I held the phone in landscape mode with both hands. I then twisted the phone lengthwise very slightly back and forth a couple times. The problem stopped immediately and before this I was having the issue continuously. I will post an update in a few days whether or not the issue returns. Hope this works for you too.

  • by 12Noel,

    12Noel 12Noel Jul 5, 2016 7:12 PM in response to lilhubb012
    Level 1 (8 points)
    Jul 5, 2016 7:12 PM in response to lilhubb012

    mine have the same fate.

  • by Tong KH,

    Tong KH Tong KH Aug 31, 2016 1:43 AM in response to BRAAP
    Level 1 (4 points)
    iPhone
    Aug 31, 2016 1:43 AM in response to BRAAP

    I can't control my device (iphone 6). Sometime it has a ghost touch , sometime it has a touch not respond , and sometime I can't touch anymore.

    I don't know what is this problem ? But some people said It from it's LCD , and some people said It from it's touch ic.

  • by Lotnik,

    Lotnik Lotnik Sep 1, 2016 4:57 AM in response to BRAAP
    Level 1 (4 points)
    Sep 1, 2016 4:57 AM in response to BRAAP

    I had same issue and figured one way helps temporaly. It's strict hardware issue Apple won't to admit that sell us phone with hidden defect...

    But, for me help to unplug touchscreen from main board and plug in again (5 minutes to do that at home)

    You have to unplug all wires connecting screen to mainboard what is really easy if You have appropriate screwdrivers.

     

    Works for me... after One- Two weeks problem start to appear again so I do the above again and works fine

  • by EmilyBeaudrie,

    EmilyBeaudrie EmilyBeaudrie Sep 19, 2016 9:45 AM in response to BRAAP
    Level 1 (4 points)
    Sep 19, 2016 9:45 AM in response to BRAAP

    The same thing has been happening to me! My screen is loose on the top right corner, but it has been that way for awhile. The ghost touches have been happening for about a week now, and just keep getting worse. Usually, there are two or three spots on the screen (right side) that it clicks on. Very frustrating. I took my phone to sprint and they said since this would be my first repair with an apple phone, take it there and they would do it for free. I am going to take it to my campus apple store and hopefully they can fix it.

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