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Helpful answers
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Jun 25, 2016 12:09 PM in response to sanjeevupadhyayby Phil0124,Was this iPhone bought brand new? Or was it used by someone before?
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Jun 25, 2016 12:16 PM in response to Phil0124by sanjeevupadhyay,should i go for customer support ?
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Jun 25, 2016 12:19 PM in response to sanjeevupadhyayby Phil0124,Try logging out of the iTunes & App Stores, then resetting the iPhone, and logging in again. Sometimes that makes the Apps free as they should be.
Beyond that, yeah probably Apple Support may work.