sanjeevupadhyay

Level 1 (4 points)

Mac App Store

Q: Pages, Numbers, Keynote are not free for iPhone 6s, 64 GB?

i have bought iPhone 6s, 64GB but not able to get Page number and Keynotes, shown by app store must buy

iPhone 6s, iOS 9.3.2

Posted on Jun 25, 2016 12:07 PM

I have this question too

Q: Pages, Numbers, Keynote are not free for iPhone 6s, 64 GB?

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by Phil0124,

Phil0124 Jun 25, 2016 12:09 PM in response to sanjeevupadhyay
Level 7 (26,743 points)

iPhone

Jun 25, 2016 12:09 PM in response to sanjeevupadhyay

Was this iPhone bought brand new? Or was it used by someone before?
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by sanjeevupadhyay,

sanjeevupadhyay Jun 25, 2016 12:14 PM in response to Phil0124
Level 1 (4 points)

Mac App Store

Jun 25, 2016 12:14 PM in response to Phil0124

brand new
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by sanjeevupadhyay,

sanjeevupadhyay Jun 25, 2016 12:16 PM in response to Phil0124
Level 1 (4 points)

Mac App Store

Jun 25, 2016 12:16 PM in response to Phil0124

should i go for customer support ?
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by Phil0124,

Phil0124 Jun 25, 2016 12:19 PM in response to sanjeevupadhyay
Level 7 (26,743 points)

iPhone

Jun 25, 2016 12:19 PM in response to sanjeevupadhyay

Try logging out of the iTunes & App Stores, then resetting the iPhone, and logging in again. Sometimes that makes the Apps free as they should be.

Beyond that, yeah probably Apple Support may work.
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